Security Officer Technical Support
Resume:
Recent I.T. graduate seeking a job in the field with an opportunity to learn and grow. The Indeed job posting wants me to “stand out” by including a cover letter stating why I would like to work for your company. My initial reaction was “how would I know; I have never heard of them before”. Just looking at the application I found things to like. What pushed me over the edge is the snarky comment about no benefits for walking dogs, I literally laughed out loud. I also saw other good things like 100% remote (a real bonus as the job list being in Arizona and I am in Oklahoma), and the statement “Knowledge or strong desire to learn in several places. I have a 4-year I.T. degree but no job experience in I.T. I am very willing to learn anything you are willing to teach me or let me learn.
After reading the job on Indeed I went to your website, and I like it. It is simple and easy to read. While there are no snarky comments to snicker at, the text is well written and easy to understand. Every company exists to make money, but I like how this one seems people focused. It is an age-old principle that if you treat people right in business you will make money. While the technology may be sky high, the ideas are down to earth.
I would love the opportunity to get to know this company better. I don’t *know* anything about it, per se, but on the surface it appears like a people first place interested in helping clients with their needs and employees with their growth. These are all great reasons to want to work for Corperate Tools.
Thank you for your time,
Warren Williams
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CONTACT
Address : Dewey, OK 74029
Phone : 918-***-****
Email : **************@*****.***
SKILLS
Computer Skills
CCTV Monitoring
Incident documentation
Access Control
Report Writing
Word Processing
Scheduling
Document Scanning
File Maintenance
Spreadsheet development
Technical Support
Database entry
Application security
Compliance Management
Information assurance
Network Security
Digital Forensics
Threat Intelligence
Physical Security
Network protocols
PROFESSIONAL SUMMARY
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
WORK HISTORY
Cherokee Nation Entertainment - 2 yrs 8 mos
Armed Security Officer - Ramona, OK
07/2021 to Current
Enhanced security by conducting thorough patrols and monitoring for suspicious activity.
Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
Collaborated with law enforcement agencies during investigations, contributing vital information for case resolution.
Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
Participated in ongoing professional training, staying current on industry trends and best practices for armed security officers.
Casey General Store - 6 yrs 2 mo
Food Service Leader - Dewey, OK
05/2015 to 07/2021
Improved customer satisfaction by consistently providing high-quality food and service.
Enhanced team efficiency through effective delegation, training, and performance management of staff members.
Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
Streamlined food preparation processes to reduce wait times and ensure timely delivery of orders.
Managed inventory levels to minimize waste while maintaining adequate supplies for daily operations.
Provided ongoing coaching and mentoring to junior staff members, helping them develop their skills in food preparation and service techniques.
Walmart - 4 yrs 2 mos
Asset Protection Associate - Ochelata, OK
03/2013 to 11/2014
Reduced inventory shrinkage by implementing effective asset protection strategies and processes.
Improved warehouse safety for employees through regular risk assessments and hazard identification.
Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
Conducted internal investigations, interviewing staff members suspected of theft or misconduct to determine appropriate actions.
Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
Asset Protection Associate - Tulsa, OK
09/2010 to 03/2013
Reduced inventory shrinkage by implementing effective asset protection strategies and processes.
Improved store safety for employees and customers through regular risk assessments and hazard identification.
Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
Minimized financial losses due to employee error by delivering informative workshops on cash handling best practices and security measures.
Downstream Casino And Resort - 2 yrs 4 mos
Security Supervisor - Quapaw, OK
05/2008 to 09/2010
Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
Wyandotte Nation Casino - 0 yrs 11 mos
Security Officer - Wyandotte, OK
05/2007 to 05/2008
Improved overall security by conducting regular patrols.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Responded effectively to emergencies or disturbances, prioritizing the safety of guests and personnel while minimizing property damage or loss.
Ottawa County Sheriff's Office - 1 yr 9 mos
Jail Sergeant - Miami, OK
09/2005 to 06/2007
Enhanced inmate security by conducting thorough headcounts and cell inspections.
Reduced contraband incidents by implementing strict search procedures for inmates and visitors.
Improved staff communication through daily shift briefings and updates on inmate behavior and facility needs.
Promoted a safe environment by enforcing jail policies and procedures consistently among all staff members.
Maintained order in the facility by addressing inmate behavioral issues promptly and effectively.
Trained new officers in jail operations, safety protocols, and crisis management techniques to improve overall team performance.
Collaborated with other law enforcement agencies to facilitate efficient prisoner transfers and extraditions.
City Of Tulsa - 4 yrs 5 mos
Office Administrator - Tulsa, OK
04/2001 to 09/2005
Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Supported departmental goals with the coordination of inter-departmental meetings and collaborative initiatives.
Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
EDUCATION
Bachelor of Technology: Cybersecurity And Information Assurance, 12/2022
Rogers State University - Claremore, OK
CERTIFICATIONS
C.L.E.E.T. Armed Security Officer
Certificate in Cybersecurity and Information Assurance
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WARREN WILLIAMS
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