Customer Service Data Entry
Resume:
Brittany Michelle Hawkins
Greenwood, MS 38930
******************@*****.***
To whom it may concern:
I am submitting this letter of interest in reference to an employment opportunity at your company. I expose great interpersonal skills, which is a characteristic that has been a part of my daily approach towards individuals. I have also become comfortable with a diverse range of people through my practicing customer service duties and management qualities.
I am humbly asking the opportunity to unify my exceptional customer service skills with a people oriented administrative career. Your employing me will not be a regretful decision. Do to my humbly leadership skills, team oriented mindset, multi-tasking expertise, aided by my exceptional interpersonal skills, I immensely believe that my persistence to ALWAYS learn and win designates me as the pertinent candidate for this job.
I’d like the opportunity to tell you more about my work experience and how my skills set could contribute to the success of your company. I look forward to hearing from you soon and our future together with the company.
Thanks!
Sincerely,
Brittany Hawkins
Brittany Michelle Hawkins
1007 Clay Ave Apt #33
Greenwood, MS 38930
******************@*****.***
OBJECTIVE:
To humbly become a valuable asset to the company, along with exercising excellent work ethics and customer service skills to achieve desired missions of the company.
SKILLS & CERTIFICATIONS:
●Pharmacy Technician certification/licensed in the states of Mississippi, Tennessee and Texas
●PTCB Nationally Certified, CPhT
●Phlebotomy Certification/licensed in the state of Mississippi
●Medical Administrative Assistant Certification/ licensed in the state of Mississippi
●Medical Billing Specialist/licensed in the state of Mississippi
●Excellent Organizational Skills
●Strong Communication Skills
●Strong Customer Service Relation Skills
●Great Team Player
●Goals Motivated
●Excellent Mathematics Skills
●Computer Proficiency
●Data Entry
●COMPUTER: Word Perfect 5.1, Microsoft Word, Microsoft Office, DOS, Open Office, eCash System, Microsoft Works, PowerPoint, Excel, Pioneer Rx, Essentia, Envision
●Telephone Answering; 12-Line Systems
●Word Processing and Typing (55 wpm)
●10-Key Calculator
●Filing
●Copying, scanning and email proficiency
●Machine Operation Skills
●Time Management Skills
●Great social skills
●Quickly functional
●Manger/Shift Manager skills
EMPLOYMENT:
Shift Manager
Krystal Greenwood, MS 38930
February 2023 – July 2023
Greet customers upon arrival inside the restaurant and drive-thru
Assist customers with orders correctly
Orders prepared in a timely manner
Drop food upon order
Manage employees with preparation of orders
Manage employees per shift to ensure work is completed
Providing fresh foods to customers within permanent time frame
Issue breaks to employees within the 4-hour work time
Complete inventory
Provide accurate inventory to general manager
Data entry of inventory and deposits in the computer system
Money handling at all times per shift
Switching shifts within a 5-minute time frame
Count drawers after clock in for correct amount per drawer
Count drawer of the employee leaving to ensure no money is stolen
Hourly checks on doors to ensure alarm is active for safety of all employees
Record waste items into the computer system
Security Guard
Liberty Shield Security Greenwood, MS 38930
March 2022- July 2022
●100% security protection
●100% I.D. check upon entry
●Assist with data information
●Assist with monitoring cameras
●Proper telephone answering
●Abide by all rules and regulations
●Follow proper dress code
●Operate radio
●Data entry into the computer
●Operate copier
●Clean and sanitize guardshack
●Complete hourly machine readings
●Complete hourly paint checks
●Monitor parking lot
Cook
Burger King Indianola, MS 38751
February 7,2021 - September 24, 2021
●Proper hand washing
●Proper hair net placement
●Operating broiler
●Preparing food without contamination
●Operating fryer
●Stocking freezers
●Prepare prep goods for each station
●Timely sanitation
●Taking trash out
●Sweep/mop accordingly
●Team player
●Prepare for next shift cooks
CERTIFIED PHARMACY TECHNICIAN
Walgreens Greenwood, MS 38930. December 1, 2018 – December 11, 2019
●Greet patients
●Assisting pharmacists with filling prescriptions
●Electronic data entry
●Processing insurance claims
●Medication Inventory
●Money handling
●Cash Register Accessibility and handling
●Dispill tray preparations
●Telephone answering
●Mail order processing and mailing
●Computer efficiency: Essentia, Envision and Pioneer Rx access, Intercom Plus
●Fax, copy and file documents
●Apply A/R account payments
●Financial reconciliation
CERTIFIED PHARMACY TECHNICIAN
Life Help Pharmacy; Greenwood, MS October 2015- November 30, 2018
Main Center- Full Time
●Greet patients
●Assisting pharmacists with filling prescriptions
●Electronic data entry
●Processing insurance claims
●Medication Inventory
●Money handling
●Cash Register Accessibility and handling
●Dispill tray preparations
●Telephone answering
●Mail order processing and mailing
●Computer efficiency: Essentia, Envision and Pioneer Rx access
●Fax, copy and file documents
●Apply A/R account payments
●Financial reconciliation
CERTIFIED PHARMACY TECHNICIAN
SGS Consulting / PHARMEDIUM; Cleveland
June 2015- August 2015
Temp Agency
●Compounding of sterile products
●Monitoring medication compounding under a laminar flow hood
●Conduct staged processes to final containers
●Finalized compounded medications into IV bags, syringes or cassettes
●Compound sterile products under licensed pharmacists supervision
MANAGER
Quick Cash Financial Services; Greenwood, MS
Promoted from CSR to Manager in June 2014 June 2014- June 2015
Full time
●Greet customers upon entrance
●Process and approve loans
●Money handling
●Schedule appointments
●Answer telephones
●File papers
●Copy, scan, fax and/or email documents
●Confidentiality of all information
●Handle judgments/garnishments
●Great team player
●Goals motivated in all tasks
●Completion of projects in a timely manner
●Manage employees time and hours
●Operate the store at all times
●Marketing
CERTIFIED PHARMACY TECHNICIAN
Greenwood Leflore Hospital; Greenwood, MS August 2013- June 2014
Part time
●Greet patients and customers
●Fill prescriptions under pharmacists’ supervision
●Data Entry
●Operate the omnicell machines
●Prepare patients’ medications
●Label medication bottles and IV bags
●Prepack medications
●Credit medications to patients for unused medications
●Enter data for prescriptions into the system
●Process all insurance claims
●Answer phone lines
●Complete hourly runs on hospital floors
●Stock medications on shelves for use
●Prepare IV bags
●Clean the area in the pharmacy and refrigerators
●Date all refrigerated medications with correct expiration dates
●Pull all out- of- date medications from shelves and refrigerators
●Conduct a daily refrigerator check of all medications
●Mix medications to complete orders and/ or prescriptions
CUSTOMER SERVICE REPRESENTATIVE
Quick Cash Financial Services; Greenwood February 2013- June 2014
Promoted to Manager in June 2014
●Assist manager with daily activities
●Answer telephone with proper greetings
●Great each customer with warm welcoming
●Money handling
●Great customer service skills
●Operate computer database
●File papers
●Collect and count money in cash box and drawer
●Complete all tasks and orders promptly
●Great team player
●Goals motivated
●Marketing
SALES ASSOCIATE/CASHIER
Double Quick, Inc.; Greenwood, MS February 2012- February 2013
Transferred within the company to Quick Cash Financial Services
●Provide great customer service to the public
●Operate cash register
●Money handling
●Consistent teamwork
●Prepare meals for the customers
●Clean assigned areas of the store
●Stock coolers and shelves
●Operate overnight shifts
●Conduct hourly drops of cash
EDUCATION:
Medical Association of Billers
Certified Medical Billing Specialist November 2018
3.8 GPA
National Healthcare Association
Certified Medical Administrative Assistant July 2017
3.8 GPA
Medical 2 Incorporated
Phlebotomy Certification Program March 2014
4.0 GPA
Lamar Institute
Pharmacy Technician Program March 2013- June 2013
4.0 GPA; Highest Honor Graduate
Amanda Elzy High School
High School Diploma
May 2007
3.6 GPA; Honors Graduate
References:
Tiffany Dyson 901-***-****
Shevetta Reed 817-***-****
Christopher Brown 662-***-****
Luvenia Griffin 662-***-****
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