Customer Service Administrative Assistant

DEBRA A. CLARK

***************@*****.***

908-***-****

Paramus, NJ 07652

SUMMARY:

Intelligent, motivated professional with over 10 years of experience providing superior customer service. A hardworking team player qualified to work efficiently in a fast-paced environment while delivering quality results. Proficient in multitasking and problem solving.

SKILLS:

•Customer Service

•Customer Relations

•Administrative Functions

•Office Coordination

•Inventory Management

•Effective Communication

•Multi-line Switchboard Operations

•Microsoft Office (Word & Excel)

PROFESSIONAL EXPERIENCE:

RICHMOND TOWERS SENIOR HOUSING FACILITY - Plainfield, NJ

Administrative Assistant to General Manager 2018 - 2020

•Greeted guests, identified needs and assisted with requests while delivering excellent customer service.

•Provided customers with information and addressed concerns in a timely manner.

•Completed visitor check in and promptly notified staff of guest arrival.

•Scheduled appointments and meetings, ensuring no conflicts while maximizing calendar efficiency.

•Maintained files for accurate and organized record keeping.

•Managed office supplies inventory, ordering items as needed to meet office needs.

ECONOMICAL PAINTING & GENERAL CONTRACTING - Plainfield, NJ

Office Manager 2008 - 2016

• Communicated with customers to address requests and inquiries promptly while providing comprehensive information and customer service.

•Provided clerical support to company employees to support efficient business operations.

EDUCATION:

Secretarial Science Certification - Roberts-Walsh Business School, Union, NJ

High School Diploma - Scotch Plains-Fanwood High School - Scotch Plains, NJ

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