Forklift Driver Data Entry

George J. Torres

Saylorsburg, PA

Cell: 516-***-**** E-mail: ********@*****.***

Objective: To obtain a position in an organization where I can utilize my experience and skills that leads to professional development and growth as well as longevity.

Education: William E. Grady High School Brooklyn, N.Y.

The University of the State of New York GED (1999)

Work Experience:

Scott’s Miracle Gro- Yaphank, N.Y. (July 2020- May 2022)

Forklift Driver & Pay Loader Operator

·Attend weekly meetings as well as followed the COVID-19 rules and regulations

·Comply with company policies guidelines

·Conduct equipment inspections such as: checking fluids, tires, belts and changing filters while documenting results and submitting written equipment reports.

·Helped maintain a safe and orderly environment of the facility

·Identify damages and report shortages or deficiencies

·Inspect machinery to determine the need of repairs and guarantee safety by requesting maintenance

·Kept updated records of inventory and activity logs

·Loaded vehicles for delivery across the United States of America

·Locate and move stock of products to pallets or crates for storage or shipment

·Mix dirt and pick up millings as well as snow removal with Pay Loader

·Participated in and complete all necessary training and safety classes per shirt related to the position

123 Auto & Body Repair/Towing - Brooklyn, N.Y. (June 2019- June 2021)

Manager

·Central point of contact for inquiries

·Data entry of billing, invoices, orders and client request

·Dealt with Insurance and Warranty Claims

·Drove and operated flat beds, hook and chain, heavy duty, integrated tow trucks, wheel-lift and wreckers as needed

·Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers

·Maintained office facilities as well as enforcing policies and procedures while overseeing 20 employees

·Maintained strong relationships with manufacturers, dealers an vendors

·Maintained a strong working knowledge of industry regulations, restrictions and laws

·Organized and kept records of office expenditures

·Oversee all automobile, collision and service repairs

·Responsible for providing orientation and training for new employees

·Used the OBD II reader and other technical tools to diagnose car problems

Ben & Nino Auto Repair/Towing- Brooklyn, N.Y. (September 2010 to May 2019)

Service Manager

· Develop problem management and service improvement plans

·Drove and operated flat beds, hook and chain, heavy duty, integrated tow trucks, wheel-lift and wreckers as needed

·Ensured all customers experience excellent customer service from walking through the door until picking up their vehicle

·Ensured team of twenty-five employees follows best practices and maintained service level agreements

·Maintained a strong relationship with vendors and other businesses

·Monitored department issues and client complaints

·Oversee and guide all activities of the service team

·Used the OBD II reader and other technical tools to diagnose car problems

Towing Manager

·Drove and operated flat beds, hook and chain, heavy duty, integrated tow trucks, wheel-lift and wreckers

·Inspect trucks and equipment to meet company rules and regulations

·Managed the disposal of unclaimed or abandoned vehicles by conducting DMV searches

·Monitored vehicle inventory from various storage lots

·Oversees operations by managing a staff of forty employees which included staff scheduling and training

·Perform other related duties such as: Dispatching, Customer inquiries and behavioral management

·Prepare revenue and expenditure reports for the company on a weekly to monthly basis

·Submit invoices to agencies that received towing services

Ridge Towing, - Brooklyn, N.Y. (October 2008- August 2012)

Tow Truck Driver

·Answered distress calls for accidental and abandoned vehicles

·Determined towing charges and billed customers, mechanic shops and dealerships

·Drove and operated flat beds, hook and chain, heavy duty, integrated tow trucks, wheel-lift and wreckers

·Performed lockouts, jumpstarts and winch outs

·Performed routine checks of vehicles to meet with compliance of driving safety standards

·Transport displaced vehicles from location of displacement to destination determined by owner

·Towed and delivered cars, repo vehicles on request and maintained tow truck

Total Protective Security, INC. - Brooklyn, N.Y. (September 2002 to October 2008)

Security Guard Manager (Part-time)

·Created reports of recorded observations, occurrence’s and surveillance activities

·Created spreadsheets for staff schedules and behavior management

·Initiated, planned and executed multiple cross-departmental security workshops

·Introduced enhanced Visitor Management Systems within the facility

·Oversee staff of ten employees daily

·Trained entire crew in weapons safety and proper use of force

CNR Health Care Network, INC. - Brooklyn, N.Y. (September 2002 to June 2006)

Data Entry Analyst

·Assisted with all internal business matters

·Collected and input all inquiries from the MDS booklets

·Consistent high-level of customer satisfaction and responsiveness

·Created and Distributed MDS Schedule for all new admissions: Managed Care and Medicare clientele

·Manage monthly inquiry reports

·Processed any updates or change requests for all accounts in multiple database systems

·Transmitted relevant data to the New York State Department of Health

·Professional Bowling League, Professional Handball Player, Chef trainee, Proficient in Windows XP, Windows 8, Excel, Google, MS Word,

References furnished Upon Request

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