Software Quality Senior
Resume:
Pamela E. Edwards
**** ***** **** ***** ********, TX 75072
(C) 214-***-**** **************@*****.***
https://www.linkedin.com/in/pam-edwards-0ab0792a/overlay/contact-info/
Professional Objective
To obtain a position that will utilize my detailed POS testing experience, strong work ethic, attention to detail, and excellent verbal and written communication skills to facilitate the successful delivery of user-friendly, quality payment application solutions that meet security and customer requirements.
Technical Skills
Communication technologies: Wi-Fi, GPRS, CDMA, Ethernet, Bluetooth
Terminal and Extended Operating systems
Worked within the Agile/Scrum process
Defect tracking: OnTime, Lotus Notes, Jira
Testing software: Collis UL Brand Testing Tool, VeriFone proprietary testing software, ICC
General: MS SharePoint, MS Office Suite
Software Download & Update: XPIInstaller (terminal download), EMA (encrypted software update for terminals)
Other terminal software: CommServer (Communication software), SoftPay (Payment application software), CTLS (contact list software – allows terminal to accept a card tap), VMAC (Verix Multiple Application Conductor – allows multiple applications to run on one terminal)
Encryption technologies: TGK, VCL (Verix Crypto Library), Voltage
Other Skills
Strong work ethic
Attention to detail
Ability to quickly learn software
Detailed documentation of test cases, setup, steps, and results
Drive to exceed expectations
Sense of urgency
Customer focus
Education
Completed Tandem System Management; Tandem Concepts and Facilities Course 1990
Completed TXO OMNIView Course 1995
Completed Folio FastApp Course 1995
Completed Basic Terminal Control Language Programming Course 1997
Completed SoftPay and SoftPay Assist Product Training Course 1997
Completed Preventing Sexual Harassment Education Course 1997
Earned Bachelor of Science in Business Administration from Chadwick University, Birmingham, Alabama 1995 – 1997
Completed COMP USA Computer Training Access 7.0 Course 1998
Completed B2 EMV and Contactless Training November 2014
Military
Served in the United States Air Force 1982 – 1986 which included the following:
Completed basic training at Lackland Airforce Base in Texas 1982
Completed Inventory Management Specialist Course, Lowry Technical Training Center 1983
Stationed at RAF UpperHeyford, England 1983 – 1985
oAwarded the Department of the Air Force Achievement Medal for Meritorious Service 1984
oAwarded a Certificate of Appreciation for professional performance during the 8th Air Force and 42nd Air Division 1985
Stationed at Barksdale Air Force Base in Louisiana 1985 – 1986
oAttended Noncommissioned Officer Preparatory School 1985, Barksdale Air Force Base, Louisiana
oEarned a Noncommissioned Officer Charge 1986
Honorably discharged in 1986
Experience
Verifone, Inc.
McKinney, TX
Senior Software Quality Engineer
August 1994 – Present
SQA for payment applications for POS terminals on the following communication platforms: Wi-Fi, GPRS, CDMA, Ethernet and Bluetooth.
SQA lead training other testers, serving as the go to person for testing questions and guidance, and coordinating testing efforts for testers on multi tester projects, and providing status reports on multi tester projects.
Analysis, gap analysis between documents, and signoff for requirements, specification, design and user documentation.
Develop comprehensive and detailed development of test strategy, test plans, test scripts, and test data for payment application and OS updates.
Complete functional and full regression testing.
Complete security testing
Complete performance testing
Provide detailed test results allowing programmers to quickly recreate, isolate, and resolve application errors.
Certify high volume of payment application and OS systems and updates expeditiously.
Participate in design reviews and documentation reviews and create test scenarios.
Obtain Class A and Class B certifications
Provide support to sales and users of payment applications in the field.
Received recognition on multiple occasions for performance and customer service.
National Data Corporation
Atlanta, GA
QA Specialist
October 1990 – June 1994
Source Control, using NCI Control Software
Installing software in QA’s Tandem mainframe environment
Writing comprehensive software release documents (items changed and items in release)
Releasing software to customers
Writing test scripts
Application testing on Tandem mainframe and POS terminals
Transcommunication
Dallas, TX
Network Support Analyst
September 1989 – September 1990
Source Control, using NCI Control Software
Installing software in QA’s Tandem mainframe environment
Writing comprehensive software release documents
Releasing software to customers
Writing test outlines
Application testing on Tandem mainframe
Support customers with the installation of software
Affiliated Computer Systems/TransFirst Corp
Dallas, TX
Project Management/Network Support Analyst
May 1987 – August 1989
Source Control, using NCI Control Software
Releasing software to production
Monitoring the production application software
Reporting on the progress of system development
Monitor customer, development, and operations support
Supervision of 5 staff members
Tape library administration
Providing customer, development, and operations support
Stewart Warner Alemite
Dallas, TX
Data Processor
September 1986 – April 1987
Receiving and processing online customer orders
Issuing, shipping and receiving and back order parts
Inventory control
United States Air Force
Bossier City, LA
Research Supervisor
February 1985 – September 1986
Support alert aircraft part requests
Communication with air force bases worldwide to requisition aircraft parts for alert aircraft
United States Air Force
Upperheyford, England
Inventory Management
February 1983 – February 1985
Issuing, shipping, receiving, and back order parts
Inventory control
References Available Upon Request
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