Brittany Horn
Forney Tx *****
HIGHLIGHTS OF QUALIFICATIONS
• Successful in creatively engaging people to bring forth highest level of team collaboration
• Strength in organization, executing timely schedules & promoting sense of community
• Ability to perform on task & think on my feet in the midst of high stress environments
• Hired multiple personnel & maintained effective management of employees by establishing an open communication policy & was able to reduce company expenditures while increasing productivity
• Efficient management of multiple computer software programs and can type 50+ words/min RELEVANT EXPERIENCE & SKILLS
HUMAN RELATIONS
• Coordinated surgical schedules utilizing excellent interpersonal communication and phone skills while striving to meet the patient’s individual short and long term goals
• Maintained complete medical records and met with department supervisors to discuss strategies for improving patient satisfaction
• Created and operated budgeting strategies while consistently utilizing research and problem solving methods
• Scheduled appointments & procedures, balanced receipts, maintained confidential personal records
• Actively engaged with employers to maintain open lines of communication and sought out constructive feedback
ADMINISTRATIVE
• Executed claim entry with appropriate medical terminology, utilized ICD-9 & 10 and CPT codes, enforced HIPAA compliance, and managed department wide filing systems
• Initiated proactive communication, handled nationwide calls, managed current database records and performed data entry extensively within Microsoft Office software programs
• Maintained solid patient & customer relationships by handling all questions and concerns with speed, accuracy and professionalism
EMPLOYMENT HISTORY
2021-Current Surgery Scheduling Orthopaedic Specialists of Dallas – Forney, Tx 2016-2021 Surgery Scheduling/Physician Liaison BAYLOR UNIVERSITY MEDICAL CENTRE – Dallas, TX 2015-2016 Medical Billing Specialist D KING CONSULTING - Dallas, TX 2012-2012 Life Insurance Agent AMERICAN NATIONAL INSURANCE – Early, TX 2011-2012 Store Manager WHICH WICH – Rockwall, TX
2010-2011 Sales Account Coordinator OSCAR BLANDI – Rockwall, TX EDUCATION & TRAINING
Current Business Administration – Trinity Valley – Terrell, Tx 2012-2015 Certifications: General Lines Insurance
2006 Robert E. Lee Highschool – Tyler, Tx