Customer Service Delivery Driver
Resume:
SHANNON
RODRIGUEZ
***********@*****.***
Goleta, CA 93117
Bold Profile
Proven track record in enhancing customer satisfaction and driving sales at Nordstrom, leveraging strong customer service and professional selling skills. Expert in utilizing GPS technology for efficient route planning, ensuring timely deliveries. Demonstrates exceptional teamwork and collaboration, significantly contributing to team goals and positive outcomes.
PROFESSIONAL SUMMARY
DoorDash - Delivery Diver
Santa Barbara, CA • 09/2022 - 07/2024
Uber Eats - Delivery Driver
Santa Barbara, CA • 09/2021 - 05/2024
Nordstrom - Estée Lauder Counter Manager
Santa Barbara, CA • 03/2007 - 03/2020
Macy's - Estée Lauder Counter Manager
Santa Barbara, CA • 07/1998 - 03/2007
WORK HISTORY
• Delivered packages to customer doorsteps and business offices. Completed on-time deliveries by choosing best and most efficient routes.
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Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
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• Delivered packages to customer doorsteps and business offices. Completed on-time deliveries by choosing best and most efficient routes.
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• Completed 4545 deliveries
Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
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Developed strong relationships with clients, resulting in repeat business and referrals.
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Consistently achieved sales goals by providing outstanding customer service.
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Provided product expertise along with makeup applications and facials to demonstrate products.
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Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
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Increased customer satisfaction by providing exceptional service and product knowledge.
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Implemented visual merchandising strategies to attract customers and promote featured products.
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SKILLS
• Positive Attitude
• Customer Service
• Valid Driver's License
• Teamwork and Collaboration
Cal State Northridge
Northridge, CA
Sociology
EDUCATION
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