Supply Chain Entry Level
Resume:
Kirstin Phelps
Newark, OH *****
******.**@*****.***
PROFESSIONAL PROFILE
Skilled Systems Analyst with a proven track record of leading analysis and requirement-gathering efforts for application development projects. Additional background includes conducting joint and rapid application development sessions, service-oriented architecture and supervisory experience in functionality, usability, reliability, performance and regression testing.
EDUCATION
Franklin University
B.S. Information Technology, April 2017
TECHNICAL SKILLS
Web-based reporting tools
SCI / IBM Cognos
Operations Analysis
Database Management
Expert with Microsoft Excel
Understanding of business principles and priorities essential for efficiency and profitability
Established soft skills needed to work well with upper management and customers
Well versed verbal and written skills
Work ethic based on flexibility and personal development
High time management and organizational skills
PROGRAMMING LANGUAGE
SQL – Intermediate Level
Java – Entry Level
Python – Entry Level
PROFESSIONAL EXPERIENCE
DHL Supply Chain
Operations, Systems Manager
Jun 2023 - Present
Technical support for site utilizing JDA NTV systems. Serving as a functional user to define site requirements for layout and design of site operations. Designing and managing SQL driven reports in Power BI. Designs, develops, and implements spreadsheets, databases, and other tools to provide ongoing analysis of operational activities. Serves as a site expert on WMS logic and functionality. Providing continuous improvement opportunities through automating operational jobs and reporting.
Abercrombie & Fitch
Associate IT Analyst, Supply Chain Systems
Oct 2021 – Jun 2023
Subject matter expert for third party transportation management software. Maintaining configuration and daily analysis of domestic distribution center, as well as over nine hundred domestic and international stores. Created a combination of bash and SQL scripts to streamline data integrity, including monitoring server capacity and performance. Managed application patching and annual software upgrade efforts. Served as second level support for Manhattan Open Systems and Lucas Systems. Daily use of Jira for project tracking and management. Maintained and configured custom system modifications, patching and general configuration requests. Daily management and analysis for Oracle SQL developer databases, Microsoft SQL server database and MySQL workbench databases.
DHL Supply Chain
Operations, Systems Analyst
Mar 2017 – Oct 2021
Technical support for site WMS PKMS and JDA NTV systems. Serving as a functional user to define site requirements for layout and design of site databases. Designing and managing SQL driven and SCI reports. Designs, develops, and implements spreadsheets, databases, and other tools to provide ongoing analysis of operational activities. Serves as a site expert on WMS logic and functionality.
Bleckmann
IT Support Specialist
Sept 2019 – Apr 2020
Site superuser for operational issues and concerns regarding Red Prairie database. Served as a liaison between upper IT and operations. Led diagnostic efforts during connectivity and data access setbacks. Preformed hardware and software setup and maintenance. Assisted with setting KPI metrics for daily productivity standards. Led the construction of daily reporting for KPI metrics as well as general operation reporting.
Abercrombie & Fitch
Inventory Control, operations lead
Nov 2013 – Mar 2017
Resolving conflict concerns with capacity issues, order management, and order resolution. Continuous focus of improvement for overall speed to customer, accuracy of work processes and problem solving. Identify root causes and corrective actions to meet short- and long-term business goals. Managing Cognos SCI and Labor Management reports with leadership to improve efficiency and workflow rate within Warehouse Management Open Systems (WMOS). Assist in creating an analytics workflow that ensures proper testing, follow up, capacity management, documentation and education for users.
Abercrombie & Fitch
Inventory Control, operations analyst
Oct 2010 – Oct 2013
Maintained and regulated inventory issues. Resolved current and potential capacity concerns. Daily reporting and audit analysis for continuing accuracy within warehouse inventory. Conducted data analysis of current and past trends for increased success of business needs. Drove the development of a strategic roadmap for Data Analytic to support the achievement of business goals & objectives related to current operational standards.
Contact this candidate