Nursing Assistant Certified

Catrina Washington

Mansura, LA *****

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+1-318-***-****

Work Experience

CNA - Certified Nursing Assistant

August 2017 to Ma’

Nursing Assistant

Certified Nursing Assistant (CNA)

Avoyell ar Nu y Hi -

+ Answered multi-line phone system and directed callers to requested personnel and departments.

+ Entered insurance, demographics and health history into patient database

Called patients to confirm scheduled appointments and obtain additional details

Displayed strong telephone etiquette, effectively handling difficult calls.

Compiled physical and digital documents, charts and reports.

Protected patients by observing strict HIPAA guidelines.

CNA - Certified Nursing Assistant

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+ Answered 25+ patient calls daily regarding inquires, scheduling andjfieldedJcomplaints to re

issues.

+ Assisted patients in filing pertinent consent forms and payment contract forms.

Scheduled evaluations and procedures for patients.

Scheduled and confirmed patient appointments with patients and healthcare professionals

+ Documented and managed patient information in computer system.

+ Coordinated with patients and healthcare professionals to meet patient needs.

CNA/Med Tech

Cutting Edge - M

June 2006 to April 20¢

Help patients with there needed and giving there medication to them when it’s was time and dotte

down in med book.

CNA - Certified Nursing Assistant

August 2001 to 005

Answered 20+ average daily phone calls to schedule appointments and address patient

inquiries.

+ Updated patient financial information to promote accurate record keeping

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