Center Operator Word Processing

NB

Objective

To obtain a position as a legal professional wherein the education and skills that I have cultivated as a Word Processing Center Operator, Legal Secretary and where I can apply my excellent communication skills, problem solving abilities, and attention-to- detail to the benefit of the company and its clients.

Skills

●Microsoft Word 2023

●Microsoft Excel 2023

●Microsoft Access 2023

●Microsoft Publisher 2018

●Microsoft Outlook

●WordPerfect 2016

●Deltaview Blackline and Redline Specialist

●TOA/TOC Specialist

●Literia/Best Authority

●Lexis-Nexis Legal Research

●Adobe Pro

●Westlaw Legal Research

●Relativity eDiscovery Specialist

Norman Beavers

WORD PROCESSING CENTER OPERATOR AND PARALEGAL

Phone: 934-***-****

************@*****.***

Experience

Park Maintenance Worker • Brooklyn Bridge Park, Brooklyn, New York 11207

June 2023 to April 2024

Through the Doe Fund, I was employed to assist in general maintenance work; lawn mowing, snow removal, sweeping and raking of litter and debris, cleaning lavatories and emptying trash receptacles. These duties include cleaning wash basins, mirrors, commodes, and performing other duties required to maintain the cleanliness of the park. Tracked and managed inventory of cleaning chemicals and supplies and ordering additional replacement stock when necessary. Maintained the cleanliness of the facility according to safety and sanitation standard by performing a variety of cleaning duties as instructed by Brooklyn Bridge Park Directors and Supervisors.

Paralegal/contract administrator • Cigna healthcare, Indianapolis, Indiana

November 2016 to May 2023

Recruited to improve CIGNA's Contract Administration Unit and the design of new and updated contract formats to correspond with the new healthcare insurance laws regarding the pricing charged for both in network and out-of-network medical services in compliance with the Affordable Care Act (ACA). Ensured strict adherence to all local, state and federal guidelines and regulations (especially HIPPA). Designed and completed yearly mass mail merge projects to 10,500 customers utilizing MS Word Mail Merge.

Paralegal/contract administrator • Aetna healthcare, Indianapolis, Indiana

January2014 to October 2016

Summarizing cases and prepared reports for attorneys regarding prosecution of clients for misuse of rules and regulations regarding ACA rules; Conducted research, investigated facts and developing legal arguments for use in court cases; Drafted legal documents such as contracts, deposition summaries and pleadings; Prepared and filed documents with Marion County courts; Organized and archived documents related to completed and ongoing cases, Assisted attorneys to prepare documents for legal matters such as amendments, partnerships, briefs, withdrawals, complaints, pretrial orders, interrogatories, etc., Compiled litigation and billing information for monthly billing statements to clients.

Background Verification Specialist • First Advantage Solutions, Marsh Headquarters Building, Indianapolis, Indiana

January 2013 to December 2013

Conducted background checks for companies seeking to verify information on prospective employees while exercising the utmost tact and diplomacy at all times. Displayed self-assurance and friendliness while quickly developing a positive rapport with clients and prospective employees, putting them at ease while addressing a variety of inquiries and concerns.

Patents and Trademarks Paralegal • Latham & Watkins LLP, 1271 6th avenue, new York, new York 10020

January 2005 to December 2012

Provided confidential professional legal services to attorneys within the Patents and Trademarks, Criminal Law and Mergers and Acquisitions (M&A) areas. Kept accurate United States Patent and Trademark Office (USPTO) for deadlines and scheduling for all company clients. Required to perform a wide variety of logistical, administrative, and customer satisfaction functions in support of the firm’s dynamic attorneys and administrative support members. Taught legal secretaries, other paralegals, and attorneys’ classes in the proper use of Styles (for legal formatting within MS Word).

Temporary/long-term word processing center operator at various firms (Latham & Watkins llp, Proskauer Rose, Mendelsohn and Goetz, Chadbourne and Park, Wachtell, Lipton, Rosen & Katz), New York, New York 10020

January 1994 to January 2005

As a word processing center operator, my position entailed the handing of all types of legal documentation for editing, complex revisions, I also taught legal secretaries, paralegals, and attorneys’ classes in the proper use of Styles (for legal formatting within MS Word). As a Word Processing Center Operator, my duties included working on Memorandums of Law, Briefs, which would include complex Tables of Authorities, Tables of Contents with Litera-Best Authority, and created intricate charts. I would revise corporate documents, including checking cross-references and defined terms, and create new versions of documents. I would also complete EDGAR documents for submission to the Securities and Exchange Commission (SEC), create PowerPoint presentations for firm marketing, court exhibits and department presentations. I would edit, correct, and return assigned work to supervisory staff in a timely manner, being always sensitive to a deadline-driven workflow. As a word processing center operator, I would always collaborate as a team member during each shift to complete complex projects. I additionally performed the conversion of documents from PDF to Word, and created PDF/A’s from MS Word documents, to include extensive formatting using Heading Styles, and proofreading.

Education

BACHELOR OF SCIENCE, COMPUTER – COMPUTER SCIENCE• MAY 1993 • UNIVERSITY OF NORTH CAROLINA – CHAPEL, HILL, N.C.

3.87 G.P.A.

Paralegal Certification – New York paralegal School, New York, New York – October 2005

3.95 G.P.A.

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