Direct Support Administrative Assistant

JOY L. FLOWERS

Lawrenceville, GA ***** 770-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Experienced and dedicated professional with a background as a Teacher's Assistant and Direct Support Professional, now seeking a role as an Administrative Assistant. Possessing strong skills in reliability, effective communication, and attention to detail, and adept at clerical duties, multitasking, and scheduling SKILLS

• 50 WPM

• Microsoft Office

• Multi-line telephone System

• Appointment Setting

• Dedicated

• Reliable

• Verbal & Written communication

• Clerical

• Customer Focused

EXPERIENCE

Gwinnett County Public School District 09/2023 to Present Paraprofessional Special Education Lawrenceville, GA

• Assist in curriculum-based lesson plans for 5 + students.

• Prepare all modified homework assignments for special education students.

• Conduct and organize small group sessions with students in Language Arts, History, and Science.

• Led and taught 7+ students as a substitute for the lead teacher.

• Enter the grades of the students into the school system software.

• Handle all copying, filing, and data entry for the classroom. Home Nurse Inc. 10/2021 to 09/2023

Direct Support Professional Gwinnett County, GA

• Taught clients essential life skills and aided with health care needs.

• Ensured medical appointments were scheduled and arrived.

• Administered prescribed medications to the clients.

• Documented and reported important client information to support the client. New Directions Inc. 04/2021 to 07/2022

Direct Support Professional Atlanta, GA

• Documented and reported important client information to support the client.

• Cared for 3+ individuals with Autism and Special needs. Manpower Group 10/2020 to 2021

Data Entry/ Clerical Assistant Lawrenceville, GA

• Entered voter's registration information into the database.

• Sorted and counted election ballots for running candidates.

• Filed and prepared absentee ballots to be mailed. Comforcare 02/2019 to 5/2022

Caregiver Companion Lawrenceville, GA

• Documented and reported important client information to support the client.

• Maintained and Prepared home and daily meals for clients. Hi Hope Service Center 05/2019 to 12/2020

Direct Support Professional Lawrenceville, GA

• Maintained and Prepared home and daily meals for clients.

• Administered prescribed medications to the clients. UPMC 12/2017 to 04/ 2019

Direct Support Professional McKeesport, PA

• Prepared daily meals, snacks, and escorted clients to all activities.

• Documented and reported important client information to support the client. American Automobile Association 02/2017 to 12/2017 Customer Service Representative Pittsburgh, PA

• Greeted and addressed 50 + incoming and outgoing membership inquiries.

• Solved various member services grievances.

• Informed Roadside assistance and tow trucks of members who need assistance. Home Instead -- 12/2016 to 01/2018

Home Health Care Assistant Pittsburgh, PA

• Aided in care, safety, and support. for clients.

• Escorted clients to and from doctor appointments. Step by Step 09/ 2015 to 02/2016

Direct Staff Support Supervisor Monroeville, PA

• Handled all supplies for staff and clients' meals.

• Arranged pick-ups and drop-offs for the clients.

• Planned and prepared for fire safety drills and staff meetings.

• Managed payroll and reports and prepared staff work schedules. McKeesport Area School District 09/2014 to 4/2019

Secretary Instructional Assistant McKeesport, PA

• Attended all clerical duties at the school office.

• Ensured verified all incoming guests to the school.

• Registered students to the school and guests and informed parents and guardians about early dismissal for students.

• Assisted students with special projects and worked one-on-one with special education students. Beth Shalom Early Learning Center 09/2013 - 07/2015 Childcare Worker/ Educational Support Pittsburgh, PA

• Provided educational support to Pre-K students and their families.

• Conducted and organized group sessions with students in art, reading, puzzles, and outdoor activities.

• Documented all student paperwork for management, coworkers, and parents. Auberle Girls Program 09/ 2012 - 07/ 2013

Childcare Worker McKeesport, PA

• Attended and cared for girls ages 12-21 and taught life skills.

• Carried students to medical appointments.

• Mentored young ladies in various educational assistance. Extended Stay America 09/ 2008 - 07/ 2009

Front Desk Assistant/ Clerk West Mifflin, PA

• Checked in and reserved hotel accommodation for our guests.

• Met and greeted customers and counted and transferred the night deposits. EDUCATION

Community College of Allegheny County - Pittsburgh, Pennsylvania Associate in Secretarial Science/Word Processing

Wheeler School of Business - Pittsburgh, PA

Associate in business management

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