Housekeeping Aide Customer Service

SAINABOU JOBE

HOUSEKEEPING AIDE/HOSPITALITY WORKER BRUFUT, GAMBIA, AFRICA +220*******

DETAILS

Brufut, Gambia

Africa

+220*******

***************@*****.***

SKILLS

Organizational Skills

Meticulous Cleaning Skills

Deep Sanitation Practices

Problem Solving

LANGUAGES

English

Wolof

PROFILE

Reliable and experienced Housekeeper with over five years of experience maintaining the cleanliness and organization of residences and offices. Skilled at performing basic cleaning duties, deep sanitation, organizing spaces, and tending to general housekeeping tasks in a time efficient manner. Committed to providing clients with superior service and satisfaction.

EMPLOYMENT HISTORY

Housekeeper at Mango Trees villa/ Twice Tree Apartments, Kololi, Serekunda Gambia November 2013 — September 2020

• Provided clients with basic cleaning and deep sanitation services.

• Worked one-on-one with clients and took on extra responsibilities as needed.

• Worked to maintain a spotless internal and external work environment.

• Cleaned and sanitized cleaning tools prior to using them again.

• Achieved 100% customer satisfaction five years in a row. Housekeeper at Patta Patta Guest House and Bar Restaurant, Palma Rima rd, Serekunda Gambia

October 2020 — October 2022

• Provided clients with top-notch cleaning services.

• Cleaned up spills and messes.

• Sanitized floors and surfaces.

• Removed garbage and replaced bags with new ones.

• Vacuumed and buffed floors.

• Worked with other cleaning professionals in a positive way.

• Safely handled hazardous materials.

Waitress at Gusto Bar and Restaurant, Kololi, Gambia October 2022 — April 2024

Delivered exceptional services for bar and restaurant by taking orders and delivering food. Helped

• Greeted customers in a friendly and professional manner

• Handled customer complaints calmly and professionally, resolving customer issues in a timely manner

• Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service

• Assisted customers with locating items and providing product information EDUCATION

Sukuta Upper Basic Secondary School, Brufut,Gambia September 2001 — May 2005

REFERENCES

Barry Abubakar from Patta Patta Guest House and Bar and Restaurant *************@*******.*** · +220*******

Julaba danso from Gusto Bar and Restaurant

***************@*******.*** · +220******* / +220*******

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