Operation Specialist

ALLOU MARIE UMADHAY

********.****@*****.*** (***) 601 – 0872 San Francisco, CA linkedin.com/in/allouumadhay EDUCATION

Bachelor of Science in Computer Engineering May 2023 San Francisco State University

WORK EXPERIENCE

Operation Specialist Apple, Inc. May 2022 – Present

● Coordinate maintenance and testing processes for all-life safety and health systems in partnership with Operations Lead.

● Complete inventory receiving, counting, receiving, returning, and running tasks in compliance with Retail Inventory Processes. MESA Student Coordinator MESA University Program at San Francisco State University July 2022 – July 2023

● I organize and manage educational and social events aimed at connecting with first-generation students within the STEM community.

● Serve as a liaison between faculty and students, facilitating communication and collaboration.

● Mentored freshman to junior and transfer engineering students, providing academic support and organizing career readiness workshops to enhance their professional development and academic success. School of Engineering, Student Assistant San Francisco State University October 2021 – July 2023

● Facilitates queries of Engineering Students on school documentary requirements & other engineering-related concerns.

● Liaised between faculty and students at the School of Engineering at S.F. State & giving academic support with fellow Engineering students. Technical Specialist (Career Experience) Apple, Inc. March 2021 – January 2022

● Basic troubleshooting using IS&T application for iPhone, iPad, and AirPods while documenting repair process & helped streamline procedures for future technical support actions.

Inclusion and Diversity Mentor Apple, Inc May 2020 – August 2021

● Mentoring and leading the meeting with colleagues to fully remote diversity and inclusion within the community.

● Communicate with fellow mentors to create a positive space environment. Specialist Apple, Inc. December 2018 – May 2022

● Delivered optimal customer service through effective communication, demonstration, & expansive product knowledge for customer needs. PROJECTS/ LABS

Ultrasonic Dive Computer 1st Place (Engineering 2 Division) SFSU Senior Design Competition August 2022 – May 2023

● Worked in a team of three to design, programed, and built an innovative set of wearable scuba dive computers aimed at enhancing underwater diver communication. Our project focused on enhancing underwater communication among divers by utilizing advanced technology. Through our collaborative efforts, we developed a system that significantly improves diver coordination and safety by facilitating reliable communication in challenging underwater conditions.

● Using the M16 acoustic modem by WaterLinked company, successfully improved diver’s safety with capability of communicating underwater, haptic alerts and static monitoring of buddy’s tank pressure, depth, time, and behaviors within the range of 200 meters. Low-noise headphone Amplifier January 2022 – May 2022

● I designed, built, and tested a low-noise headphone system centered around the OP275 amplifier.

● The project involved creating a 3x3 printed circuit board (PCB) using EAGLE software for precise design and layout. Music in a Box January 2019 – May 2019

● Worked in a team of three to design, programmed, and built a "Music in a Box" system using the TIVA LaunchPad microcontroller.

● The device converts Musical Instrument Digital Interface (MIDI) files into musical sound and integrates multiple components, including a buffer, amplifier, speaker, user-facing control buttons, and an LCD screen.

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LEADERSHIP EXTRA CURRICULAR

Mathematics Engineering Science Achievement (MESA) Member October 2014 – July 2023

● Attending and representing Engineering department in Conferences with other fellow students Society of Automotive Engineers (SAE) Webmaster October 2019 – May 2020

● Responsible for managing and updating the webpage using WIX website such as Meetings, Merchandise, Internships/Jobs, Scholarships, Sponsor and Social Events.

Society of Hispanic Professional Engineers (SHPE) Webmaster October 2018 – May 2019

● Responsible for managing and updating the webpage using WIX website such as Meetings, Merchandises, Internships/Jobs, Scholarships, and Social Events.

AWARDS & CERTIFICATIONS

1st Place (Engineering 2 Division) College of Science & Engineering Student Project Showcase Annual Research Competition May 2023 12th Annual MESA Student Leadership Conference Certificate MESA Student Leadership Conference October 2015 California State Assembly Certificate of Recognition MESA Student Leadership Conference October 2015 INTEREST

Hardware Engineering Hardware Design Operations Project Management Machine Learning SKILLS

Hardware: Familiar with Soldering, FPGA, Oscilloscope, Assemble and Replacement Computer parts Software: Familiar with EAGLE, Microsoft Office, entry level experience with JAVA/C/C++/Linux Languages & MATLAB, Troubleshooting software applications

RELATED COURSEWORK

Electrical Circuits & Lab, Microelectronics Lab, Design with Microprocessor, Digital Design Lab, Digital System Design, Engineering Cost Analysis

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