Network Engineer Los Angeles

Morgan McDonnell

Network Engineer

Experienced Network Engineer Computer Administration

*********.******@*****.*** 508-***-**** Santa Clarita, United States WORK EXPERIENCE

Network Engineer

IT on Demand

07/2022 - Present, Los Angeles

Network Deployment, Maintenance, and Management company for luxury residences and businesses

Installation and deployment of firewalls, switches, wireless access points.

Cable installation and termination. Installation of CCTV cameras and NVR systems.

Troubleshooting Mac and Windows computer systems on personal and business devices.

Configuration and management of remote access systems

(VPN and WAN) and technologies.

Mac OS/iOS Service Engineer

Apple

05/2018 - 04/2023, Portland, Maine

Provided software troubleshoot and physical repair for iOS, iPad OS, and Mac OS devices.

Performing software troubleshooting on iOS, Mac OS, and iPad OS devices.

Performed intake, physical repair, and post-repair diagnostics on iOS and Mac OS devices.

Created and maintained SOP documentation and on-boarding of new hires.

Wireless Engineer

Chaka Technologies

08/2014 - 06/2017, Woodland Hills, CA

Boutique network company for ultra high-end residences and businesses Installation of firewalls, routers, switches, and wireless access points.

Integration of wireless network services into Savant and other home automation services.

Wireless performance troubleshooting and optimization. EDUCATION

Bachelors of Psychology and History

Clark University

08/2008 - 07/2012, Worcester, MA

SKILLS

Windows Mac OS Microsoft 365 LAN/WAN

Firewalls Routing and Switching Active Directory

Troubleshooting VPN Support Security

CERTIFICATIONS

CompTIA Network+ (03/2023 - 03/2027)

Certifies understanding and principles of wired and wireless networking, routing, switching, and physical deployment of networks. CompTIA Security+ (07/2024 - 07/2027)

Certifies understanding of network security fundamentals including network monitoring, hardening, and incident response techniques. Microsoft 365 Fundamentals (08/2023 - 08/2026)

Certifies understanding of Microsoft 365 functions, deployment, and troubleshooting steps.

INTERESTS

Cybersecurity Networking Virtualization

Writing Project Management Mac OS/iOS

Customer Service

Duties Include:

Duties Included:

Duties Included:

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