Laboratory Assistant Clinical, Phlebotomist, Management

TERI EISERT

**********@*****.*** 209-***-**** Lockeford, Ca 95237

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Quickly entrusted to be manager at Bio-Referance Laboratories and sole phlebotomist at the Patient Service Center. Adept at working effectively unsupervised and quickly mastering new skills such as becoming a Clinical Laboratory Assistant at Lodi Memorial/ Adventist Health. Skilled in working under pressure and adapting to new situations and challenges, asutilized in Emergancy Room environment. Expert in small business ownership issues with dedication to increasing productivity through close analysis and attention to detail. Skills

• Strong interpersonal communication/Conflict resolution, negotiation and coaching as fit for varying situations

• Ability to remain calm in stressful or combative situations

• Critical thinking regarding protocols and procedures in high stress and fast paced situations for spontaneous decision making

• Creative Thinking/Problem Solving/Crisis judgment and diffusing abilities with calm, logical tactics

• Sanitation/Sterilization/Organization

• Budgeting/ finance/ tax documents

• Grant Writing and proposals

• Statistics analysis and adult tutoring

• Supply inventory/ ordering/ stocking/ loss prevention/ detailed note and record keeping

• Able to easily multi-task in a fast paced, periodically stressful environment. Able to learn as I go, hands on with common sense resolutions

• Ability to manage competing priorities, while delivering quality work in a timely manner

• CDC approved infection control plans and procedure

• Customer Service, Cultural Sensitivity

• Deadline Adherence

• Word, Outlook, Excell, Cerner, QuickBooks, Epic

• CPT, BLS, CPR all current with exception of EMT cert. Experience

Clinical Laboratory Scientist Assistant Adventist Health Lodi Hospital - Lodi 01/2023 - 06/2024

• Prepares and processes biological specimens for testing to either test on site or send out to referral laboratories

• Set up of microbiology specimens for cultures for both in house and Public Health testing

• Assures all necessary supplies and equipment in each department are adequate to perform daily functions

• Operations of various machines in the Processing, Chemistry, and Microbiology Centers

• Maintains constant phone, fax, email communication with ordering providers for test accuracy and results

• Nearly all the identical tasks as seen below from the Sonora Hospital but with an emphasis on Microbiology.

• Assessed patient specimens to ensure accuracy and validity of results.

• Maintained and operated complex laboratory equipment according to manufacturer's instructions.

• Performed testing for diagnosis, treatment and monitoring of diseases using varieties of advanced instrumentation.

• Conducted quality control tests to ensure accuracy and reliability of test results.

• Prepared reagents and performed manual tests in accordance with established protocols.

• Performed data entry into the laboratory information system.

• Reviewed patient records to determine appropriate testing methods.

• Analyzed test results, identified discrepancies and reported findings to physicians or other healthcare providers.

• Managed inventory levels, ordered supplies as needed, and maintained records of all purchases.

• Adhered to safety regulations while handling hazardous materials in the lab environment.

• Monitored performance standards for all tests performed in the laboratory setting.

• Participated in continuing education activities to stay current on new developments in the field.

• Communicated effectively with coworkers, supervisors, patients, physicians, etc. Clinical Laboratory Assistant / Phlebotomy Adventist Health Sonora Hospital - Sonora 10/2022 - 01/2023

• Processing of blood, body fluids, bacteria's, viruses, cultures, tissues, feces, bone marrow, gram stains, swabs, transfer units, aliquots, syringe and hub procedures, PKUs; microbiology, hematology, urology, chemistry and send outs under cold, room and frozen temp storage

• Includes quality control specimen preparation and collection care for inpatient and outpatient, trauma, ICU, birthing center, emergency department, outside service center drop offs

• Attention to Time Studies, STATs, Routine, ASAP time management priorities

• Knowledge of multiple programs for data entry including Power Chart, automated laboratory instrumentation, various app charting domains

• Exposure to all areas of Tuolumne County's main hospital on all floors and all departments, learn as you go environment, hands on in both lab processing, computer date and phlebotomy draws as employees are rotated between departments and education in all fields involving patient testing

• Clear and open communication between departments regarding testing, results, discrepancies, and discovery of necessary testing.

Phlebotomy Lab Site Manager Bioreference Laboratories - Jackson 01/2022 - 10/2022

• Hired as contracted travel phlebotomist, was given keys to Jackson laboratory after 2 days of training, was personally requested by California account manager to become permanent employee after 10-days

• The majority of patients are Geriatric Oncology, sclerosed and on chemo

• Sole phlebotomist on site managing front desk, draw room, back lab, processing preparation, adhering to all state laws as well as cleanliness of PSC with minimal phone contact with Supervisors in Bay area

• Maintained communication with providers and medical professionals in San Joaquin County, Calaveras County, Amador County and more, as PSC is the only lab in the Northern Valley area that performs various kit tests

• IDX, Outlook, Fax, Filing, Phone, supply ordering (on occasion, out of pocket as necessary), expiration date records, courier preparation and manifesting

• Various lab preparation, and requisition handling and mailing, result forwarding

• Resolved documentation and labeling discrepancies according to policy

• Processes and maintains records of specimens sent to reference labs with both routine and stat processing

• Performs Microbiology for specimen slides both occult and fecal, inoculating appropriate media

• Performs and documents testing according to policies including quality control standards, calibrations, and proper additive practice.

Travel Phlebotomist All Medical Staffing Personnel Agency Allied Health - San Jose 01/2021 - 01/2022

• Hired as contracted travel phlebotomist, was given keys to Jackson laboratory after 2 days of training, was personally requested by California account manager to become permanent employee after 10-days

• The majority of patients are Geriatric Oncology, sclerosed and on chemo

• Sole phlebotomist on site managing front desk, draw room, back lab, processing preparation, adhering to all state laws as well as cleanliness of PSC with minimal phone contact with Supervisors in Bay area

• Maintained communication with providers and medical professionals in San Joaquin County, Calaveras County, Amador County and more, as PSC is the only lab in the Northern Valley area that performs various kit tests

• IDX, Outlook, Fax, Filing, Phone, supply ordering (on occasion, out of pocket as necessary), expiration date records, courier preparation and manifesting

• Various lab preparation, and requisition handling and mailing, result forwarding

• Resolved documentation and labeling discrepancies according to policy

• Processes and maintains records of specimens sent to reference labs with both routine and stat processing

• Performs Microbiology for specimen slides both occult and fecal, inoculating appropriate media

• Performs and documents testing according to policies including quality control standards, calibrations, and proper additive practice.

Statistics Tutor San Joaquin Delta Community College - Stockton, CA 01/2019 - 06/2020

• Instructing college level in-class Statistics students under direct supervision of Professor

• Assisting Students to develop an understanding of statistical analysis, ideas, formulas, calculations

• Guiding students on knowledge of interpreting graphs, polls, and determining probability as they learned to analyze data

• Visual demonstrations, verbal instructions, critical thinking. Certified Permanent Cosmetics Technician and Micropigmentation Artist Owner/Operator 01/1996 - 01/2018

• Responsible for creative design for potential and current clients both digitally and physically

• Goal oriented tasks involved stocking, cleaning, environmental health care record keeping, bookkeeping, banking, bill paying, employee payroll, personally done taxes, and all else that comes with sole proprietorship

• Research and updated inventory for all required materials needed for daily duties required by myself and my employees

• Obtained, and kept up to date all documents, clearances, certificates, and approvals from local, state, and federal agencies in the states of California, Nevada, and Texas

• Actively worked directly with Health Departments, Lawyers, Doctors, product makers and clients to achieve a safe, clean, and ideal environment

• Analyzed and organized all state required documents for appropriate distribution and filing for employees and clients

• Performed in person, initial client assessments and analysis to begin process that is considered to essentially be minor medical procedures

• Explained appropriate wound care to clients for various procedures done

• Assisted various business groups, community organizations, volunteer outreaches, with document organization including grant writing preparation and adoption packets

• Directed past employees, independent contractors with daily operational functions, and knowledge of all legalities.

Bookkeeper Turrentine LLC Las Cruces NM 1987 – 1992 Basic bookkeeping skills for CPA office that focused on small businesses and agrigulture. Education

San Joaquin Delta Community College Stockton, CA AA/AS with Science and Math concentration

Grand Canyon University Tempe, AZ

Health Sciences Administration

References

• Karla Theisis, Adventist Health Laboratory Lab Director, 209-***-****

• Tanya Sans Nicolas, Phlebotomis Kaiser Sacramento, 209-***-****

• Sarah Bishop, Lead Phlebotomist AHLM, 209-***-**** Accomplishments, Clubs, Leadership Roles

Honor Student 2018-2020, Delta Honor Society Treasurer 2019, Listed in Who's Who several years in a row, Featured in San Joaquin Magazine and Lodi Magazine for Woman in Business and Entrepreneurial Skills section. Lodi Art Commissioner 2009-2011, Tokay High School Basketball Boosters Club President 2016, Tokay High School Basketball Boosters Club Treasurer 2016, Society of Permanent Cosmetic Professionals 1996-2020

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