Machine Operator Customer Service

Summary

Skills

Experience

Education and Training

KANYA BOUATHONG

***** ******* ****** *********, ******, MN 55303 C: 763-***-**** **************@*****.*** Thirteen years in machine operating experience including two years in glass construction.

Assistant Manger for one year at Steak n Shake.

Two years in administrative/customer service related field Strong leadership, communication skills, and able to work independently. Capable of troubleshooting and solving problems on the jobs. File/records maintenance

Computer proficient

Excel in Machine operation tools

Quick learner

Capable of reading blueprints

Speak three different languages

MA5 Adjuster Jul 2007 to Oct 2017

Vista Outdoor Ramsey, MN

Trained and operated Bemis, Packers, and Sleever to meet production goals Received certification in forklift

Documented reports, change overs, and production activities Identify, solve, and troubleshoot machines

Provide on-site training for new hires

Machine operator Jun 2003 to Jan 2005

GKN Sinter Metal Zeeland, MI

Operate press to insure various products meets customer satisfaction. Assist tool and die setters in setup for various jobs. Maintained press quality for continuous press operation. Machine operator May 2002 to May 2003

Drawform Zeeland, MI

Operating press while using spec charts to determine products and packages meet customer satisfaction.

Responsible of maintaining press temperature coolant for continuous operation. Glazer Jan 1999 to Jun 2001

Glass Concepts Holland, MI

Fabricate and install custom shower doors and mirrors by using various tools for product installation.

Accts receivable, filing, answering phone, order processing. Submit quotes on quantity, products, customer items. Service Trainer/Assistant manager Aug 1996 to Jan 1999 Steak n Shake Holland, MI

Assisted in hiring new employees and train new hires in production and service. Cash flow, ordering and stocking, inventory.

Assisted in maintaining weekly schedule for all employees. Digital Motion Picture Degree 2006

Cogswell Polytechnical College Sunnyvale, CA

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