Customer Service Representative
Resume:
Jaida Kendrick
Decatur, GA *****
***********@*****.***
Work Experience
Courier
BETTER TRUCKS INC-Atlanta, GA
Present
• Pick up route and deliver packages that is listed on your Onfleet app
• Fail packages if can’t be delivered
Direct Support Professional
Rescare Bright springs-Tucker, GA
January 2024 to June 2024
Care for patients
ADLs
Cleaning home
Giving meds
Registered Behavior Technician (RBT)
The Joshua Tree-Stone Mountain, GA
January 2024 to June 2024
Take my clients out the car in the morning
Give them breakfast
Clean
Go to circle time
Pairing
Take notes
Change clients
Housekeeper
DoubleTree by Hilton
November 2022 to March 2023
Clean rooms
Change sheets, sweep floors, clean bathroom
Customer Service Representative (Remote)
Conduent-Atlanta, GA
January 2022 to February 2023
• Change information on a customer health plans and or help the customer with questions about their account.
• If the customer was in need of any assistance at home we would help them with adding information to their profiles.
Canvasser
USCC
November 2022 to December 2022
Go door to door and soliciting
Customer Service Representative (Remote)
InfoCision-Akron, OH
October 2019 to April 2020
Change information on a customers account for a cable company and try to keep the customer from ending their accounts
Pick and Packer
Axiom Staffing Group-Lawrenceville, GA
January 2019 to May 2019
• One of my duties was being responsible for inspecting merchandise and products to ensure they have the right items
• Second thing I would do is document items they move to fill orders for going out.
• Thirdly I would pack items, scan barcodes, and move packages to the correct location of the warehouse in order for shipments to go out.
Store Manager
Evolution Wireless (Metro PCS)-Lithonia, GA
June 2018 to December 2018
• As a manager I would Open and close store in the mornings and nights.
• My duties as a Key holder fun was being responsible for everything in the store and making sure the store is closed properly.
• Lastly I would Do inventory which at the end of the day after closing you would have to go thru out the store and count your inventory based as phones, chargers, phone cases. Etc Store Manager
Evolution Wireless (Metro PCS)-Decatur, GA
April 2018 to September 2018
• As a manager I would Open and close store in the mornings and nights.
• My duties as a Key holder fun was being responsible for everything in the store and making sure the store is closed properly.
• Lastly I would Do inventory which at the end of the day after closing you would have to go thru out the store and count your inventory based as phones, chargers, phone cases. Etc Shipping and Receiving
Coworx Staffing-Decatur, GA
February 2018 to June 2018
• I had to manage the shipment and receipt of all products, materials, and supplies.
• I would need to maintains an accurate log sheet of daily moves, scanning inventory, and counting accurately.
• Also I would have to keep and maintain a clean, neat, and friendly area for coworks and staff. Education
High school diploma
James Madison High School
Skills
• Store Management Experience
• Retail Management
• Packaging
• Cash Handling
• Merchandising
• Management
• Sales
• Inventory Control
• Pricing
• Assistant Manager Experience
• Retail Sales
• Shipping & Receiving
• Cold Calling
• Sales Management
• Customer Service
• Warehouse Experience
• Customer service
• Direct support
• Organizational skills
• Marketing
• Time management
• Materials handling
Certifications and Licenses
Driver's License
First Aid Certification
CPR Certification
January 2024 to January 2026
Certified Home Health Aide
State Tested Nursing Assistant
Board Certified Autism Technician
Certified Behavioral Health Technician
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