High School Customer Retention

ROBERT JOSEPH WARCHOLAK

*** ***** **** **** • Uniondale, PA 18470 • *********@*****.*** • 716-***-**** OBJECTIVE

Obtain a position with a company that allows for the application of strong organizational, communication, and customer retention skills when interacting with clients and providing them with the level of support they expect.

EDUCATION

Metal Working Certification 1995

Metal Working Institute of WNY Depew, NY

High School Diploma 1993

Maryvale Central School District Cheektowaga, NY

EXPERIENCE

Shipper 2019-2021

Kohl’s Depew, NY

● Obtain and process product orders, including receiving deliveries, registering them and distributing packages and letters within the company.

● Maintain the company stockroom through organizing, cleaning and cataloging items on a regular basis.

● Schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming items and staff on hand to manage the shipments.

● Keep files of goods shipped and received by preparing regular shipping and receiving reports for managers.

● Handle issues arising in shipping or inventory handling.

● Ensure adherence to environmental management and systems.

● Trouble shoots shipping issues and customer complaints that arise and work to solve them.

● Place merchandise in a warehouse or storage facility by packaging, lifting items as necessary, operating forklifts and pallet jacks for large goods. Landscaper 2014-2017

J.F. Krantz Topsoil & Nursery Clarence, NY

● Mowing, edging and fertilizing lawns.

● Weeding and mulching landscape beds

● Trimming small trees, hedges and shrubs

● Removing unwanted, dead or damaged trees

● Planting shrubs, flowers and trees

● Watering gardens, lawns and landscapes

ROBERT JOSEPH WARCHOLAK

310 Sugar Hill Road • Uniondale, PA 18470 • *********@*****.*** • 716-***-****

● Monitoring and maintaining plant health.

Tool and Die Maker 1996-2000

Stainless Steel Brake Clarence, NY

● Uses tools and dies to build fixtures; creates dies as required to construct new fixtures

● Repairs dies, molds, and tools when needed; disassembles molds, jigs, tools, and fixtures, then reassembles when repaired

● Reads and understands blueprints and complicated schematics as required to create and build new fixtures, tools, and machine parts

● Uses computer-aided design (CAD) software to create designs and/or turn designs into blueprints

● Inspects completed tools and dies for signs of imperfection or damage that may affect functionality

● Regularly tests all equipment, tools, and machines to ensure they are arranged and set properly and working efficiently

● Modifies machines to control speed, material feed, or path of cut as required to ensure a quality product is produced within specifications

● Maintains a safe, clean, and well-organized workspace

● Performs other related duties as assigned

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