Customer Service Technician

DEAN BROWER

**** **** **.

Hamilton, MI *****

Phone - 616-***-****

********@*****.***

CAREER SUMMARY

An accomplished and resourceful Service Technician with an extensive background in maintenance, customer service and trouble shooting. Background includes experience in welding, plumbing, electrical, carpentry and heating and cooling. Organized and energetic with a widely-recognized ability to relate to people of all ages and personali-ties. Excellent interpersonal and project management skills.

*Plumbing

*Carpentry Work

*Multi-Tasking

*Welding

AREAS OF EXPERTISE

*Electrical

*Customer Service

*Prioritizing

*Torching

*Heating and Cooling

*Trouble Shooting

*Equipment Operator

*Fabricating

PROFESSIONAL EXPERIENCE

APPLIED HANDLING/ARBON

2015 TO CURRENT

*Loading dock installation, repair and preventive maintenance.

*Install new levelers, restraints and shelters.

*Repair damaged levelers, restraints and shelters.

*Preventive maintenance including: cleaning, lubing, inspecting, trouble-shooting and repairing.

*Daily project work individually and also within the context of a team.

VACATIONLAND SALES

1988 TO 2015

*Worked in maintenance for 26 years.

*Expert skills in plumbing, electrical and heating/cooling.

*Excellent carpenter.

*Ordered parts for service department

*Provided customer service to large RV parks such as Sandy Pines and River Ridge.

*Worked with customers in showroom and on service calls.

*Set and prioritized daily service call schedule.

*Excellent reviews.

EDUCATION

*Graduate of Holland Christian High School

*Electrical Classes at GRCC

EXTENSIVE VOLUNTEER WORK

*6 years as a Deacon at Oakland Christian Reformed Church

*Hamilton Recreation Coach: Soccer, T-Ball, Softball and Football

*Participated in a mission

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