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Customer Service Technician Ii

Location:
Columbia, MO
Salary:
20
Posted:
August 15, 2024

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Resume:

Ebon Mcbride

Columbia, MO *****

*******@*****.***

+1-573-***-****

Work Experience

Assembly Technician II

Dana Incorporated - Columbia, MO

August 2020 to Present

Assembling quality axle parts and distributing them for Ford and GM motor vehicles… duties include machine operating robot maintenance and basic and special cleaning those duties. Team leader, Safety Committee, Union representative

Material Hander

FedEx Ground - Coppell, TX

November 2018 to June 2020

Loader, unloader

Maintain a clean work area

Chef

Luby's - Dallas, TX

February 2016 to December 2018

Cooking and managing all retail food as well as assisting with patient food. Following strick deadlines. Full plate presentation for meals of the day

Cook

Holiday Inn - Kansas City, MO

June 2014 to September 2016

Responsibilities

Cook different entrees to order. Prep various recipes. Crating meals each day for employees. Accomplishments help maintain a high level of customer service and communication. Line Cook/Prep Cook

University of Kansas hospital - Kansas City, KS

August 2011 to April 2014

Responsibilities

Expo. Assemble plates for patients. Create daily menu to be served in cafeteria. Read and prepare different recipes to be served for catering and other destinations in the hospital. Accomplishments

Brought a positive attitude and friendly nature to the workplace which made everyone feel comfortable. Skills Used having good communication skills and great work ethic helped me excel in the company. Never letting negative things or people around effect my work integrity. Cook/Prep

Hometown buffet - Mission, KS

October 2008 to March 2012

Responsibilities

Cooking various food items from customers in a buffet style restaurant. Accomplishments

Very good at talking with customers and understanding their needs. Education

High school diploma

Central high school - Kansas City, MO

August 2000 to May 2004

Skills

• excellent knife handling skill, exceptional communication and customer service

• Catering

• POS

• Cooking

• Food Preparation

• Serving Experience

• Busser

• Mechanical knowledge

Certifications and Licenses

Food Handler Certification

ServSafe

Hoisting License

Groups

Safety committee member

January 2021 to Present

Creating a safer workplace by strategizing and collaborating on projects in the workplace such as standardizing safety procedures etc. monthly safety talks at plant meetings. Union representative

November 2021 to Present

Sitting in on write ups making sure the proper procedures are used and fellow employees understand their rights to agree or object.



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