Grand Rapids Customer Service/Delivery/Shipping and Receiving

Grand Rapids, MI ***** 616-***-**** *********@*****.***

RYAN SNOW

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. PROFESSIONAL

SUMMARY

SKILLS ● Shipping and Packaging

● Time Management

● Customer Service

● Retail Logistics

● Complex Problem-Solving

● Database Management

Teamwork and

Collaboration

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● Customer Response

● Inventory and Stocking

● Attention to Detail

Strong Working

Relationships

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● Work Order Management

● Documentation

SHIFT LEAD/DELIVERY DRIVER 10/2020 to Current

Grid North Logisitics LLC, Grand Rapids, MI

WAREHOUSE MANAGER 02/2013 to 10/2020

Group Vertical, Grand Rapids, MI

WORK HISTORY

● Completed on-time deliveries by choosing best and most efficient routes.

● Delivered packages to customer doorsteps and business offices.

● Maintained upbeat, positive attitude in busy, customer-focused environment.

● Completed rush deliveries on tight timetables to satisfy customer needs.

● Documented mileage, deliveries, pickups, customer issues and damages.

● Loaded and unloaded various delivery vehicles with correct order and balancing.

● Loaded truck and properly secured items to prevent damage for deliveries. Worked scheduled hours as required and took on available shifts during holidays and busy periods.

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● Loaded, unloaded, and moved material to and from storage and production areas.

● Checked packages and merchandise for damage and notified vendors.

● Performed general housekeeping and cleaning tasks. Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

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● Completed cycle counts and monthly inventory.

Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

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● Conducted regular inspections and audits to check quality and verify inventory levels.

● Maintained clean, orderly work environment free of hazards. Shipped material and performed boxing, packing, labeling, and preparation of related documents.

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Verified quantity and description of materials received by checking merchandise against packing list.

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● Helped train new employees in safe practices and warehouse procedures.

● Managed warehouse operations and verified proper shipment procedures. Central Michigan University, Mount Pleasant, MI

Associate of Science

Grand Rapids Community College, Grand Rapids, MI

Associate of Science

Grand Haven High School, Grand Haven, MI

High School Diploma

EDUCATION

Viewed Online Training Modules on Evidence Management via the Evidence Management Institute

TRAINING

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