Personal Care Customer Service

Shirley Montgomery

Gardena, CA

*******@*****.*** - 310-***-****

TO SECURE A CHALLENGING POSITION WHERE MY SKILLS, ABILITIES AND EXPERIENCE CAN BE UTILIZED TO THE MAXIMUM POTIENTIAL WITH OPPORTUNITY FOR ADVANCEMENT WORK EXPERIENCE

LIVHOME AGENCY - 2007 to 2013

Provided 24-hour companionship and a live-in -care three to four days a week 1. Provide routine individual healthcare such as changing bandages and dressing with disabilities at the patient's home.

2. Monitor or report changes in health status.

3. May also provide personal care such as bathing, dressing, and grooming of patient 4. Also shopping, transporting to appointments and other duties TEACHER'S ASSOCIATE

- 2004 to 2006

Provided daily care for the children including supervising play, recreational activities and picked them up from school.

• Assisted in preparing lesson plans, learning class material and homework. Owner and administrator

BOARD AND CARE - 1996 to 2003

Hired skilled caregivers

• Assisted clients with medications, dressing and bathing.

• Assisted clients in keeping doctor appointments etc. Pacific Bell

STAFF ADMINISTRATOR

Pacific Bell - 1969 to 1999

Write and correct service orders.

• Correct out of balances on customer bills.

• Met deadlines so that the customer's listing would print on time in the phone book. ADDITIONAL INFORMATION

QUALIFICATIONS: 2 Years at College or a Technical or Vocational School COURSE OF STUDY: Child Development

SKILLS & ABILITIES

Able to multi-task, work with little or no supervision, a team player, excellent customer service, written, verbal and communication skills, punctual, reliable and computer literate.