Incident Response Customer Service
Resume:
Trevor Torres
SOC Analyst
Tampa, FL • 813-***-**** • **************@*****.***
www.linkedin.com/in/trevor-torres-4a4852b4/
Certified CompTIA Security+ and Cybersecurity Professional with hands-on experience in SOC analysis, cybersecurity analysis, threat detection, incident response, data management, and customer service.
Passionate about and well-prepared to ensure the confidentiality, integrity, and availability of digital assets. Highly capable of resolving customers’ technical issues by providing recommendations to reduce risks in customer environments. Ability to monitor security alerts and events as well as report sources for issues while investigating and responding to security incidents through cross-functional collaboration. A keen learner with an innate capacity to learn new skills/technologies and adapt to new environments while staying updated with emerging threats and mitigation practices.
Core Competencies
Project Coordination
Cybersecurity Threat Analysis
Security Alerts & Events Monitoring
Incident Response Facilitation
Threat & Vulnerability Assessment
Cross-functional Collaboration
Soft/Hardware Technical Support
Research & Analysis
Process Documentation
Technical Proficiencies
Languages & Operating Systems:
Python Windows, Linux
Tools & Software:
MS Office Suite (Excel, Word, PowerPoint), Skype, Google Docs, Prezi, Dropbox, SPSS
Career Highlights
SOC Analyst Self-employed – Online 6/2024 – Present
Contributed towards protecting the organization’s information systems by monitoring and analyzing security events while coordinating key functions security operations center. Identified potential threats by utilizing multiple tools and technologies, and responded to incidents to enhance security posture. Ensured continuous monitoring of security alerts and events from different sources such as SIEM (security information and event management) systems, firewalls, and intrusion prevention systems.
Key Contributions:
Conducted analysis on suspicious activities/events for identification of potential security threats and developed countermeasures along with mitigation strategies as part of cybersecurity incident response.
Collaborated with IT professionals to apply security patches and upgrades for robust vulnerability management.
Gathered and managed data from multiple sources for informed strategies and decision-making.
Cyber Security Student Hillsborough Community College – Tampa, FL 4/2024 – Present
Gained hands-on experience in protecting information systems and data from cyber threats. Studied multiple topics, including information security, network administration, Splunk, New York security, data privacy, and computer science.
Key Contributions:
Supported hands-on labs and simulations to coordinate ongoing projects covering risk assessments, vulnerability scans, and incident response initiatives.
Carried out research on emerging cyber threats and innovative solutions to improve overall security.
Certifications & Training
CompTIA Network+ CompTIA – Online 9/2021 – Present
Gain valuable exposure to establishing network connectivity, deploying wired/wireless devices, maintaining network documentation, monitoring network activity, and identifying performance/availability issues.
Study the purpose of network services, basic datacenter, cloud and virtual networking concepts, network hardening techniques, and configuration/troubleshooting of network infrastructure.
CompTIA A+ CompTIA – Online 9/2021 – Present
Acquire advanced knowledge of mobile devices, networking technology, hardware, virtualization, and cloud computing along with operating systems, security, software, and operational procedures.
CompTIA Security + 701 CompTIA 7/2024
Built a solid foundation in cybersecurity, including threat assessment, network security, and risk management.
Learned about compliance standards and incident response strategies in preparation for real-world cybersecurity challenges.
Gained valuable exposure to protecting against threats by leveraging security technologies such as firewalls and IDS.
AIG Shields Up – Cybersecurity Virtual Experience Program Forage 7/2024
Facilitated a Cyber Defense Unit with cybersecurity threat analysis simulation while staying updated on CISA publications.
Carried out research to comprehend reported vulnerabilities relating to cybersecurity.
Guided teams on vulnerability remediation by drafting emails with instructions.
Developed scripts for ethical hacking by using Python to avoid ransom payments by bruteforcing decryption keys.
EG2IT Cybersecurity Essentials USF Corporate Training and Professional Education 10/2023
Studied the introduction to cybersecurity and learned threat identification techniques, risk management strategies, and secure network design protocols.
Practiced implementation of security measures to protect against common cyber threats.
Google Certifications:
Intro to Cybersecurity
Assets, Threats, and Vulnerabilities
Play It Safe: Manage Security Risks
Sound The Alarm: Detection and Response
Connect And Protect: Networks and Network Security
Foundations of Cybersecurity
Tools of the Trade: Linux and SQL Google Cybersecurity Certificate
Additional Experience
Assistant Manager Enterprise Rent-A-Car – White Plains, NY 8/2022 – 6/2024
Assistant Manager Enterprise Rent-A-Car – Tampa, FL 2/2021 – 8/2022
Management Trainee Enterprise Rent-A-Car – Tampa, FL 2/2020 – 2/2021
Education
Psychology and Philosophy Florida Gulf Coast University, FL 2018
High School Diploma Tampa Preparatory School, FL 2014
Awards
Enterprise Best of the Best Award for Excellent Leadership in Tampa International Airport
Multiple Elite Awards 2021, 2022, and 2023 for Best Branch Performance in Employee Development, Profitability, Customer Service, and Growth
Volunteer Experience
Tampa Preparatory School First Responders – Tampa, FL, 12 hours
Hillsborough County District 13 Teen Court – Tampa, FL, 25 hours
Hillsborough County Public Library Teen Advisory Board - Tampa, FL, 10 hours
Kappa Alpha Psi Kappa League – Tampa, FL, 50 hours
Glazer Children’s Museum Lead Intern – Tampa, FL, 40 hours
Wing Men – Fort Myers, FL, 15 hours
Workforce Florida – Fort Myers, FL, 30 hours
Happehatchee Center – Fort Myers, FL, 25 hours
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