Information Technology Customer Service

Fernandez

wilson

c y b e r s e c u r i t y

PERSONAL PROFILE

“Currently pursuing a Bachelor’s Information

Technology, DeVry University, with foundational

skills from my undergraduate diploma in

Information Technology, eager to apply my

knowledge in Cybersecurity.”

ACADEMIC BACKGROUND

DeVry university

Went through fundamental training on vulnerability assessment, penetration testing, cybersecurity

controls, python, and digital forensics

Undergraduate diploma

PROFESSIONAL HISTORY

PHYSICAL SECURITY OFFICER, ALLIED UNIVERSAL

SECURITY SERVICE

JANUARY 2020 – PRESENT

• SECURITY OPERATIONS: ENSURED THE SAFETY AND

SECURITY OF PROPERTY, PERSONNEL, AND VISITORS

BY CONDUCTING REGULAR PATROLS, MONITORING

SURVEILLANCE SYSTEMS, AND RESPONDING TO

SECURITY INCIDENTS EFFICIENTLY.

• ACCESS CONTROL: MANAGED ACCESS POINTS,

VERIFYING CREDENTIALS, AND MAINTAINING STRICT

ENTRY AND EXIT LOGS TO PREVENT UNAUTHORIZED

ACCESS AND ENSURE A SECURE ENVIRONMENT.

• EMERGENCY RESPONSE: RESPONDED PROMPTLY TO

ALARMS, EMERGENCIES, AND SECURITY BREACHES,

COORDINATING WITH LAW ENFORCEMENT AND

EMERGENCY SERVICES WHEN NECESSARY.

• INCIDENT REPORTING: ACCURATELY DOCUMENTED

ALL INCIDENTS, OBSERVATIONS, AND SUSPICIOUS

ACTIVITIES IN DETAILED REPORTS, MAINTAINING

CLEAR AND CONCISE RECORDS FOR FUTURE

REFERENCE AND INVESTIGATION.

• CUSTOMER SERVICE: PROVIDED EXCELLENT

CUSTOMER SERVICE BY ASSISTING VISITORS,

ANSWERING INQUIRIES, AND OFFERING DIRECTIONS,

ENSURING A POSITIVE AND SAFE EXPERIENCE FOR ALL

INDIVIDUALS ON-SITE.

LANGUAGES

English Yoruba

312-***-****

***************@*****.***

SKILLS

Vulnerability Assessment

Malware Analysis

Linux administration

Contact this candidate