Jessica Arno
Ogdensburg, NY *****
************@*****.***
Hi there! I'm Jessica, a 39-year-old woman who has dedicated her entire career to healthcare. I began as a Certified Nursing Assistant (CNA) and have since become a Licensed Practical Nurse (LPN). I currently reside in Ogdensburg with my loving boyfriend. Throughout my journey, I have developed a strong work ethic, compassion, and the ability to adapt in a fast-paced environment. These qualities, combined with my extensive experience in healthcare, make me a valuable asset in any field. I genuinely enjoy connecting with people, and my friendly nature helps foster positive relationships with colleagues and patients alike.
Work Experience
Mystery Shopping
Ishop for Ipsos
March 2022 to Present
A mystery shopper is tasked with evaluating the customer experience and service quality of a business by acting as a regular customer. This role involves visiting stores, restaurants, or service establishments to assess various aspects such as employee behavior, product availability, cleanliness, and adherence to company standards. The mystery shopper must provide detailed reports based on their observations, including feedback and recommendations for improvement. Strong observational skills, attention to detail, and the ability to communicate findings clearly are essential for success in this position. LPN
United Helpers Nursing Home-Ogdensburg, NY
February 2017 to March 2022
As a Licensed Practical Nurse (LPN) at a nursing home, your work duties encompass a range of responsibilities focused on providing quality care to residents. You are responsible for administering medication, monitoring vital signs, and assisting with activities of daily living. Additionally, you collaborate with the healthcare team, including registered nurses and physicians, to develop and implement care plans. Your role involves closely observing residents, documenting their conditions, and promptly reporting any changes to the appropriate professionals. With a professional and compassionate approach, you contribute to maintaining a safe and supportive environment for all residents under your care.
LPN
Citizen Advocates-Malone, NY
March 2007 to March 2021
As an LPN working at a home for medically frail handicapped individuals, my work duties involve providing professional and compassionate care to residents. I am responsible for administering medications, monitoring vital signs, and assisting with daily activities such as bathing, dressing, and feeding. Additionally, I collaborate with other healthcare professionals to develop and implement care plans tailored to each resident's specific needs. It is my priority to ensure a safe and comfortable environment while promoting the overall well-being and quality of life for all residents under my care. Education
Associate's degree in Nursing
North Country Community College - Malone, NY
September 2012 to June 2014
Skills
• Medication Administration
• Tube Feeding
• Hospice Care
• Home Care
• Transcription
• Medical Office Experience
• Supervising Experience
• EMR Systems
• Vital Signs
• Experience Administering Injections
• Critical Care Experience
• Triage
• Medical Records
Certifications and Licenses
AED Certification
LPN
CPR Certification
BLS Certification