Customer Service Data Entry
Resume:
Subject Re: Red
From Mary Potter <********@*****.***>
To: Mary Potter <********@*****.***>
Date Today at 11:54 AM
Maryanne Potter
Largo, FL 33770
********@*****.***
Authorized to work in the US for any employer
Work Experience
ESS1
Florida Dept of Children and Families - Largo, FL
February 2023 to March 2024
Coding, interviewing applicants and processing welfare applications for US citizens, refugees and immigrants.Compliance with state regulations,
Data entry, file management.
Flight Attendant
Frontier Airlines - Orlando, FL
March 2019 to January 2023
Flight attendant for low cost airline; safety and care of passengers and crew. Compliance with FAA and airline regulations and rules. Remote Medical Claims CSR
Sykes Remote WAH - Tampa, FL
March 2014 to May
Advised providers and patients with claims information from multiple insurers.
Medical Claims Processor
UHC United Healthcare - Green Bay, WI
April 2014 to August 2017
Medical claims customer service
Claims processing
Icd 9 and 10 codes experience. Compliance with company regulations.
Chiropractor Assistant
Advantage Chiropractic - Green Bay, WI
May 2011 to June 2017
Patient appointments, check in, therapies, billing, doctor Patient appointments, check in, therapies, billing, doctor credentialing, icd 9 and 10, ect.
Table games Pit Manager
Table Games floor
Table Games Dealer
Cashier
Atlantic Associates Casinos Fl
Sycuan Casino California
Canterbury Park Casino MN
August 1989-May 2011
Financial Advisor
BANKERS TRUST COMPANY - Melbourne VIC
February 1995 to August 1998
Advised clients on their mutual funds, retirement accounts and negative gearing
Teacher
Public Schools - Melbourne VIC
February 1985 to December 1995
Create lesson plans to teach students subjects, such as reading, science, and math. Teach students how to interact with others. Observe students to evaluate their abilities, strengths, and weaknesses.
Education
Associate in Arts (AA) in Psychology
Eastern Gateway Community College - Tampa, FL
September 2021 to Present
Certificate in Pharmacy Technician
Normandale Community College - Minneapolis, MN
March 2007 to July 2008
Bachelor's degree in Education
Melbourne University - Melbourne VIC
February 1991 to December 1994
Skills
• Federal Aviation Regulations
• Time Management (10+ years)
• Conflict Management
• English
• Writing Skills
• Customer service
• Typing
• Microsoft Excel (10+ years)
• Marketing
• Event Planning
• Quality Assurance
• Quality Assurance
• Administrative Experience
• Teaching
• Presentation Skills
• Case Management
• Individual / Group Counseling
• Human Resources
• Research
• Microsoft Office
• Management
• Tutoring (5 years)
• Personal Assistant Experience
• Supervising Experience
• Public Speaking
• Program Management
• Leadership
• Customer service
• Microsoft Word
• Travel planning
• Sales
• Typing
• Guest services
• Telemarketing
• Technical support
• Front desk
• Cash handling
• Hotel experience
• Windows
• Supervising experience
• Medical terminology
• Personal assistant experience
• Fraud prevention and detection
• Hospitality
• Phone etiquette
• Direct sales
• Restaurant experience
• Cash register
• Presentation skills
• Microsoft Office
• Administrative experience
• Organizational skills
• Accounting
• Clerical experience
• Payroll
Certifications and Licenses
AED Certification
April 2021 to Present
Certified in use of AED on children and adults
CPR Certification
April 2021 to Present
Certified in CPR according to the FAA
Certified in CPR according to the FAA
CNA
Driver's License
First Aid Certification
Chiropractic Assistant
PTCB Certification
CNA
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