Customer Service Entry-Level

Quinahya bennett

Orlando, Fl · ***********@*****.*** · 407-***-****

OBJECTIVE

Highly motivated and detail-oriented Architecture and Design student seeking an entry-level position to gain practical experience and contribute to a creative design environment. Eager to learn from industry professionals and develop the skills necessary for a successful career in architecture.

EDUCATION

Jones High School — Orlando, Fl

Graduation Date: May 2021

GPA: 4.0

UCF – Orlando, Fl

Major: Architecture and Design

Expected Graduation Date: May 2026

EXTRACURRICULAR ACTIVITIES

Five Guys — June 2019 – October 2023

Orlando, Fl — Crew member

oMaintaining a clean and organized cash register area

oEnsuring orders are accurate and complete

oEnsuring food is cooked correctly

oEnsuring food is wrapped and bagged correctly

oGuaranteeing customers experience good customer service

Orlando Day Nursery — June 2022 - August 2022

Orlando, Fl — Volunteer

Supervise and monitor the safety of the children

Ensuring all safety protocols were known and placed when with the children

Teaching the children to do things such as read, write, and color

Prepare and organize meal and snack times

Helped maintain the children’s hygiene

Teleperformance — October 2023 – Present

Orlando, Fl — Customer Service Representative

oAnswer calls for CVS Specialty Pharmacy patients

oEnsure that all patients are met with great customer service

oIf patients want or asks, provide them with their prescription’s delivery dates and copay prices

oMake sure each patient is transferred to their correct dedicated pharmacy team

SKILLS

(List 6 skills in bullets below)

o Dependable

o Communication skills

o Fast learner

o Teamwork

o Multitasker

o Adaptability/Flexibility

References available upon request.

Contact this candidate