Heather Mauricio
Sacramento, Ca 95842 *******.***********@*****.***
Objective: Highly qualified professional offering more than 10 years of administrative skills within the healthcare industry. Possessing a wide range of experience in strategic, data management for resolving long-standing problems and creating solutions that improve operational efficiency.
Skills & Abilities
● Competent, organized and reliable professional, committed to top quality, detail-oriented work
● Proficient in MS Office: Word, Excel, PowerPoint and Access.
● Possesses excellent communication and interpersonal skills.
● Effectively meets data processing goals and production standards.
● Competent at managing responsibilities in a high-volume/high-stress atmosphere.
● Pays attention to minute details and completes work before deadlines.
● Hard worker, quick learner and ability to assume responsibility. Education
University of Phoenix – Sacramento, CA
08/2015 - 2016
Psychology, Applied Behavioral Analysis
Southern New Hampshire University – Online Education 05/2012 – 02/2013
Psychology
Center for Employment Training – Sacramento, CA – Certificate 03/2011 – 11/2011
Medical Administrative Assisting, Billing and Coding Externship: Admissions Receptionist (120 hours)
Asbury Park Nursing & Rehabilitation Center – Sacramento, CA American River College – Carmichael, CA
06/2006 – 03/2009
General Education
Choices Charter School – Sacramento, CA – HS Diploma 09/2003 – 06/2006
General Education
Summary
Reliable and diligent professional with extensive experience and solid organizational skills. Known for being an attentive listener who follows directions to the letter, but is also able to express opinions and suggest alternatives.
Work Experience
Self-Employment: Owner/Domestic Engineer
7/2016-Present
HD Cleaning and Organization Services - Sacramento, CA
- Housekeeping
- Home Organization
- Personal Assisting: (typically includes, but not limited to) dealing with correspondence and phone calls, managing schedules, organizing meetings and appointments, booking and arranging
travel/transport/accommodation and assisting with financial structure
7
Preschool Teacher
9/2017 - 10/2017
Tots of Love Child Development Center - Carmichael, CA
- Develop a program for young children within the preschool.
- Provide nutritious snacks and lunches.
- Talk with parents about behavioral ups and downs.
- Develop activities to stimulate the children.
- Establish policies and procedures for inside and outside the classroom. Data Entry Specialist: Access Arkansas Project
09/2016 – 12/2016
Randstad @ Maximus – Folsom, CA
- Maintains database by entering new and updated customer and account information.
- Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
- Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
- Maintains operations by following policies and procedures; reporting needed changes.
- Maintains customer confidence and protects operations by keeping information confidential.
- Contributes to team effort by accomplishing related results as needed. Data Entry Processor/EDI Fallout
05/2015 – 07/2016
Hicks Consulting Inc @ BlueShield of CA – El Dorado Hills, CA .
-.
-Maintains database by entering new/ updated customer/ account. information
-Prepares source data for computer entry by compiling and sorting information; establishing entry priorities
- Verifies entered customer and account data by reviewing, correcting, deleting or reentering data; combining data from multiple systems when account information is incomplete.
- Maintains operations by following policies and the DLP procedures.
- Keeps all information confidential.
Data Entry Specialist: Covered California Project
11/2014 – 05/2015
Aerotek @Maximus – Folsom, CA
- Maintains database by entering new and updated customer and account information.
- Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
- Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
- Maintains operations by following policies and procedures; reporting needed changes.
- Maintains customer confidence and protects operations by keeping information confidential.
- Contributes to team effort by accomplishing related results as needed. Operations Specialist/eRecording Assistant
02/2012 – 03/2014
- Ensured proper documentation and procedures for output.
- Fixed all documentation in computer.
- Organized, recorded, processed and serviced the production output.
- Filed, recorded and organized documentation associated with mortgages.
- Corrected rejections.
- Worked on moderately complex projects.
- Sent and received FedEx shipments
Office Assistant/Mess Attendant
07/2006 – 03/2009
Blackstone Consulting Inc @BT Collins – Sacramento, CA
- Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the assistant to the registrar and admissions offices.
- Coordinated travel arrangements, maintained database and ensured the delivery of premium service to student soldiers in training for the army.
- Communicated effectively with multiple departments to plan meetings and prepare balanced meals for military students.
- Screened and transferred calls; and entered in payroll information.
- Developed innovative, government approved menus
- Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service
References Available Upon Request.
4