Identification Services Operator III

Ronald Dupree

**** ******** **** *****, ***** Marlboro, MD 20772

202-***-**** **********@*******.*** Top Secret Clearance Professional Profile

Experienced government professional with a strong background in security access control, data management, and customer service. Proficient in computer programs, electronics, and Microsoft Office applications. Recognized for exceptional customer service to VIP supervisors, employees, contractors, and the general public.

Skills

Biometrics

Classified/PII Record Management

Data Entry/Processing

Accuracy

Quality Assurance/Control

Completionist

Open Communication

Decision-Making

Time Management

Initiative

Education

Dr. Henry A. Wise Jr. High School

08/2012 - 06/2016

High School Diploma, June 13, 2016

Ronald Dupree

4903 Trotters Glen Drive, Upper Marlboro, MD 20772 202-***-**** **********@*******.*** Top Secret Clearance Certifications

Cisco Certificate of Completion: IT Essentials CCNA Routing and Switching: Introduction to Networks

Career Experience

State Department, Washington, DC

Identification Services Operator I - III

09/2017 - Present

- Conduct comprehensive security clearance checks and verify eligibility for Department of State and other Government Agencies' identification.

- Process PIV credentials for employees/contractors based on position requirements.

- Protect classified and PII, ensuring proper destruction when necessary.

- Utilize security systems for background checks and reinvestigations (TECS, NCIC, EQIP, ISMS, IS3).

- Maintain accurate records of federal/contractor employee files.

- Review Questionnaire for Public Trust Positions (SF85P) for employment screening.

- Process certificate updates and enable credentials as needed.

- Address questions and concerns regarding PIV cards and access control services.

- Report discrepancies to the program manager for further review.

- Implement quality control procedures to ensure accuracy and completeness of records.

- Generate daily status reports and maintain statistical records for decision-making.

- Proficient in Microsoft Office applications for managing calendars, drafting reports, and providing Ronald Dupree

4903 Trotters Glen Drive, Upper Marlboro, MD 20772 202-***-**** **********@*******.*** Top Secret Clearance support documentation.

- Process applications for passport/visa photos adhering to regulatory standards.

- Experience with the Remote Program for One Badging across 30+ US passport and domestic locations.

- Manage physical security for employees/contractor credentials and access.

- Provide training to new staff on clearance and badging protocols. Career Experience

DPI Specialty Foods, Upper Marlboro, MD

Auditor

09/2016 - 09/2017

- Conduct cycle counts for accurate inventory management.

- Perform nightly audits, reconciling information with log sheets.

- Communicate audit completion to trucking personnel for smooth logistics.

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