Administrative Assistant Warner Robins

Hali D. Chambers

*** ****** **, ****** ******, GA 31088

Day/Eve Tel: 478-***-**** **********@*****.***

EXPERIENCE CHRONICLE:

Warner Robins ENT Associates, Front Desk Lead Administrative Assistant,

Full Time (40 hrs.) 01/2018 – Present

Warner Robins GA

Schedules all incoming patients and verifies insurance coverage, copays, and premiums

Maintains all patient demographic and personal data

Ensures all patient information (sickness and issues) are collected and prepared for the examining physician

Conducts and administers daily upcoming appointment reminders via telephone

Assists patients with hearing aid benefits and sales

Upsale to members, products to better assist them

Hobbs Home Medical, Patient Care Customer Service Representative,

Full Time (40 hrs.) 10/2015 – 01/2018

Warner Robins GA,

Collected, processed, and administered all new patient referrals from local hospitals and physician’s offices

Marketing and sales of Durable Medical Equipment

Engaged with patients concerning their needs to facilitate setup times, payment information and general council

Answered and processed all incoming customer calls

Assisted the in-house customer service team on an as needed basis

Prioritized and processed time sensitive fax orders

Performed, managed, and implemented various in-house projects

National Vision, Optician, Full Time (40 hrs.) 06/2014 – 10/2015

Warner Robins GA,

Filled customer prescription lenses and contacts

Customer sales and marketing

Scheduled customer appointments and validated customer insurance plans and copays

Maintained patient files with the patient’s current information and purged out of date forms and information

Overhaul and repaired frames and lenses

Abundant Grace Church, Lead Administrative Assistant,

Part Time (8 hrs.) 02/2010 – 06/2014

Warner Robins GA,

Answered incoming calls

Assisted church members with membership issues, tithes, and community groups

Johnny G’s Fun Center, Lead Cashier

Part Time (20 hrs.) 08/2012 – 06/2014

Warner Robins GA,

Answered all incoming calls

Lead Sales Associate

Assisted customers with booking parties

Maintained and balance the cash register

Judy’s Oil Lamp Restaurant, Server

Part Time (20 hrs.) 01/2009 – 02/2010

Warner Robins GA,

Assisted customers with meal preferences

Maintained and balanced the cash register

EDUCATION:

Central Georgia Technical College

General Education Development May 2013

REFERENCES: Available on request

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