Data Entry Network Support

BEN HARTMAN

***** ** ***** **** **** * Kirkland, WA 98034

425-***-****, ****************@*****.***

OBJECTIVE: Dynamic and results-oriented professional with extensive experience in union representation, contract negotiations, and IT systems management. Proven track record in enhancing operational efficiency, resolving complex disputes, and driving significant organizational improvements. Currently expanding expertise in cloud architecture and network support, aiming to leverage technical and leadership skills in a challenging new role that promotes innovative solutions and sustainable growth.

PROFESSIONAL EXPERIENCE

Internal Organizer

SEIU Local 6 October 2022-December 2022

Contract Negotiation and Member Advocacy: Actively engaged in negotiations and problem resolution for security contracts, ensuring compliance and effective representation of union members.

Contract Negotiation and Member Advocacy Specialist: Facilitated technical support and operational improvements within office settings.

Field Representative

IUOE 302 Bothell, Washington May 2021-June 2022

Contract Drafting and Bargaining- Spearheaded contract drafting and bargaining processes, enhancing member protections and grievance handling.

Data Entry- Organized data systems for improved record-keeping and member engagement.

Networking- I would network throughout the units I represented to build relationships to help with bargaining and grievances in the future.

Dairy Manager/Frozen Food Manager

QFC Bellevue, Washington November 2018 – April 2021

Operations Manager – Vendor Relations and Staff Development: Managed vendor communications and trained staff, contributing to significant improvements in department operations.

Department Metrics Analyst: Compiled and analyzed reports for management on key departmental metrics.

Union Steward

UFCW 21 Seattle, Washington March 2014 – April 2021

Lead Negotiator and Conflict Resolution Strategist: Led negotiations and managed conflict resolution processes, playing a key role in strategy development for union meetings and contract negotiations.

Union Event Coordinator and Project Manager: Coordinated large-scale union events and managed project timelines.

Produce Clerk

QFC Bellevue, Washington February 2017 - November 2018

Inventory Control Specialist: Implemented inventory control measures that significantly reduced product shrinkage and enhanced store operations.

Store Presentation and Maintenance Supervisor: Maintained high standards of store presentation and cleanliness.

EDUCATION

-Certificate in CCNAv7: Switching, Routing, and Wireless Essentials

Completed on March 24, 2024

-Certificate of Cloud Architecture and Services, Certificate of Network Support Specialist (In Progress)

Bellevue College, Bellevue, WA April 2023 - Present

Engaged in an intensive curriculum focusing on the foundational and advanced aspects of cloud architecture and network support.

Acquiring critical skills in designing, implementing, and maintaining robust cloud-based solutions using the latest technologies and platforms, with an emphasis on security and scalability.

Preparing for industry-standard certifications that will further validate expertise in network management and cloud service administration.

-Associates in Applied Science in Culinary Arts with a Focus on Food Technology

Lake Washington Institute of Technology, Kirkland, WA Completed July 2012

Specialized in culinary arts, integrating a strong emphasis on food technology and innovation

Developed skills in modern cooking techniques and food science, enhancing traditional culinary training with an understanding of technological applications in food preparation and preservation

Gained practical experience in optimizing kitchen operations through technology-driven solutions and sustainable practices

-High School Diploma

Juanita High School Completed June 2006

SKILLS

Advanced Information Technology Proficiency

Cloud Technologies: Expertise in AWS, with strong abilities in cloud computing environment

Database Management: Proficient in Oracle and MySQL

Communication and Interpersonal Skills

Professional Communication: Excellent written and verbal communication abilities

Negotiation and Conflict Resolution: Effective negotiator with a track record of resolving disputes

Microsoft Office Suite: Advanced use of Word, Excel, PowerPoint, Outlook, and Access

Data Entry and Management: Efficient and accurate data management skills

Social Media Management, Digital Marketing and Public Relations: Skilled in using social media for business promotion

Event Planning and Public Relations: Experienced in organizing corporate and public events

AWARDS AND ACHIEVEMENTS

-Eagle Scout (Boy Scouts of America) Completed May 2005 Demonstrated leadership and commitment to community service

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