Data Science Information Technology

Justin Spagnolo

Profile

Data Leader in Strategy and Operations (Director Level Experience), Technologist, Engineer, Architect and Consultant with over 25+ years of IT experience, specializing in building data products and services over the last decade and a half. Expert at bringing together data and applications across various formats, types, and platforms for strategic and operational value. Recognized for removing complexity barriers, making data accessible to diverse audiences, including C-Suite, Executives, Data Scientists, Business Analysts, Data Consumers and Customers. Expertise in leveraging #BigData and #Cloud tools and platforms, applying agile methodologies, design thinking, and Award-winning visualization, data product and services. Education

Western Governors University - B.S. Information Technology, 2007 – 2011 Technologies, Certifications & Skills

Cloud Platforms: AWS, Azure, GCP

Containerization/Virtualization: Docker, Kubernetes, VMWare Tanzu, AWS EC2, Azure VM, Hypervisor, VPN, VPC, etc.

Data Platforms: Greenplum HD/DB, Teradata, Hadoop, Snowflake, Databricks, Cloudera, Trino(Data Mesh), Azure Data Factory, Synapse, AWS S3, Dynamo DB, RDS etc. Data Tools: Hive, Pig, Sqoop, Spark, Kafka, Stonebranch Orchestration, Fivetran, Informatica, Talend, Airflow Languages: Python, SQL, R, Javascript, Java, BASH, Scala Data Science: Keras, NumPy, Pandas, PyTorch, Scikit-Learn, TensorFlow Data Visualization: Tableau, Power BI, D3, Integrated BI tools Certifications: CompTIA A+, Project+, Security+, CIW, Dell Certified Systems Expert Methodologies: Waterfall, Agile, Design Thinking, DevOps/DataOps/MLOps, Six Sigma/Lean Technology Lifecycle Skills: Data Management, Data Modeling for MDM, Data Science, AI/ML operational implementation, Data Governance, Data Architecture, Data Strategy, Deploying production data and applications in tier-1 environments

Soft Skills: People Manager, Active listener and communicator, Collaboration, Critical Thinking, Creative Technologist, Curious, Built CoE and competency models, Career Ladder development Work Experience

Amherst Holdings LLC - Director of Data Engineering - May 2022 – June 2023

• Led a global team of 60+ engineers, architects, and data scientists, defining Enterprise Data Strategy, Governance & Architecture roadmaps.

• Led Digital Transformation at Amherst by establishing enterprise-wide data strategy foundations, and defining scope with Executive Partners and leadership, completing Phase I migration from Hadoop/Trino/MS SQL on prem to AWS Databricks within budget and on time within 5 month horizon.

• Led agile processes improvement, standardized documentation, and enabled data lineage tools for critical data elements for business operations in support of new Data Governance practices established under Enterprise Data Strategy.

• Managed vendor relationships, services partners, and contractors. Dell Technologies – Senior Consultant Data Engineer (Director Level IC - Distinguished Engineer) - September 2016 – May 2022

• Technical Staff engineer on the Dell Services Strategy & Operations - Applied Data Science and Engineering team, mentoring data scientists and ML/Data engineers. Overseeing the operational efforts to integrate data science and ML models into production systems in Tier 1 environment for data as product and data as service capabilities

• Led strategic initiatives, projects, programs, and cross-functional teams including customer-facing security vulnerability API with graph development and microservices. Actively managed MyService360 data product integration, Fraud Detection, Smart Security Enhancer for Support Assist, Predictive models for hardware failure detection, and preventative maintenance in support of Dell APEX.

• Oversaw the development of production data pipelines supporting data science and AI/ML deployments using Hadoop (Data Lake), MPP (Analytics Platform), and Azure ADF/Databricks (Data Lakehouse) technologies.

EMC Corporation - Principal Data Engineer - May 2012 – September 2016

• Delivered data support and product development across the enterprise for MyService360 EMC Support Portal.

• Interim Product Owner in 2016 for Dell EMC Account Management Tableau 360 Workbooks.

• Core contributor to the TSIA 2016 Global Services Innovation Award-winning MyService360 customer- facing support portal.

Dell Corporation - Enterprise Engineer - April 2007 – May 2012

• Provided hardware analysis, performance tuning, and monitoring support for enterprise servers and clients.

• Centralized case ownership process development, leading to significant gains in customer experience satisfaction.

Awards & Recognition

• President’s Award (July 2018) - President’s Award for core contributions to the largest data migration and integration between Dell and EMC for the Assets & Entitlements program for post-merger consolidation.

• Excellence @ Dell – Bronze Award (March 2017) - Restoring a critical system in support of data product virtual infrastructure.

• Excellence @ EMC – Silver Award (November 2016) - Developing and taking to market Dell EMC’s Converged Infrastructure Account 360 workbooks.

• Excellence @ EMC – Silver Award (October 2016) - For efforts in support and delivery of Salesforce Service360 integration with customer-facing Support portal

• Excellence @ EMC – Silver Award (January 2014) - For leadership in 360 Account Management and Service 360 big data modeling projects.

• Dell Silver Customer Experience Award (April 2009) - For Case Ownership Productivity Process development and implementation for significant overall customer experience CSAT improvement by developing incident management/ownership and KPI metrics

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