Operations Manager Marketing Automation

Eric Chmiel

Philadelphia Pa. ***** 609-***-**** **************@*****.***

Dynamic and results-oriented professional with extensive experience in managing day-to-day operations, directing strategic initiatives, and driving revenue growth within multi-media companies and corporations.

Adept at leading teams and planning events from conceptualization to execution

Skilled in utilizing marketing automation tools and software applications to streamline processes and enhance productivity

Known for successfully negotiating contracts, effectively managing third-party vendors and delivering high-quality graphics and presentations

Proven track record of creating digital content and implementing innovative strategies to drive revenue

A collaborative leader with strong communication and interpersonal skills, capable of fostering strong relationships with clients and stakeholders to achieve organizational objectives

Earned ESPY Award from ESPN for Excellence in Media in 2020

Professional Experience

Beasley Media – Philadelphia, PA 2009 – 2023

Operations Manager / Program Director

Directed day-to-day operations, overseeing staff meetings, strategy sessions, brainstorming sessions, and client follow-up to ensure efficient business functioning

Coordinated project schedules for three departments, including programming, promotions, sales, and marketing, optimizing resource allocation and workflow efficiency

Spearheaded recruitment efforts, conducting interviews, hiring, and training all new programming staff to maintain a high-performing team

Orchestrated market visits, resulting in revenue generation for affiliates across individual markets, demonstrating adept coordination and strategic planning skills

Facilitated and executed events from conceptualization to completion, overseeing vendor management and directing promotions staff to ensure successful event execution

Leveraged marketing automation tools such as CRM, Marketo, Salesforce, Marketron, Workfront, Asana, and Jira to streamline processes and enhance productivity

Demonstrated proficiency in Adobe Suite, Google Workspaces, and Microsoft365, utilizing advanced software skills to deliver high-quality graphics and presentations

Effectively managed third-party vendors, ensuring timely delivery of results within budgetary constraints, fostering strong partnerships and driving business success

Developed digital tune-in graphics for prominent sports teams including the Philadelphia Union, 76ers, and Flyers, as well as for company promotions and events, enhancing brand visibility and engagement

Oversaw the operation of YouTube and social media accounts, contributing to content creation and graphic design for specialized segments and live presentations

Proactively partnered with key stakeholders, including sales team and clients on a daily/weekly basis to develop and implement digital programs aimed at driving revenue, leveraging strategic insights and market trends to achieve business objectives

Connecticut School of Broadcasting, Cherry Hill, NJ 2022 – Present

Part-Time Instructor

Conduct engaging and informative media, audio editing, and marketing classes

Previous Position: Martha Stewart Media, NY, NY, Operations Manager, 2006 – 2009

Education

Masters in Education, Rutgers University, Camden NJ

Bachelor of Arts in Communications & Bachelor of Science in Psychology, Rowan University, Glassboro NJ

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