Scrum Master Project Manager

NATHAN MELENBACKER

MBA, CSM, CAPM, CSPO, SSM

Rochester, NY 585-***-**** ************@*****.*** https://www.linkedin.com/in/nmelenbacker/

Objective

Enthusiastic and experienced project manager, eager to contribute to high-performance team success through hard work, attention to detail, and excellent organizational skills. A clear understanding of agile methodologies and the SDLC with formal training in multiple roles. Motivated to learn, grow, and excel.

Education

MBA / Saint John Fisher College / 2013

Courses/Projects include: Economics, Finance, Strategy, Self-Managed Teams, Lean Process Management, Project Management, Operations Management, Marketing, Leadership, Statistics, Risk Management, Executive Leadership

Bachelor of Science / State University of NY at Brockport / 2004 Associate of Science / Monroe Community College / 1998 Certificate / Navy and Marine Corps Intelligence Training Center / 1993 Skills

Enterprise Level Project Management / Web development technologies / MS Office / Customer interaction / Process improvement / Project organization / Problem resolution / Team management / Business process re-engineering / Advanced problem solving / Software Development Life Cycle (SDLC) / JIRA / MIRO / MS Teams / TFS / Trello / Zoom / Azure DevOps / SharePoint / Confluence / Slack

Certifications

Certified ScrumMaster (CSM) / 2015

Certified Associate in Project Management (CAPM) / 2017 Certified Scrum Product Owner (CSPO) / 2020

Certified SAFe 6 Scrum Master (SSM) / 2024

2

Recent Experience

Excellus BlueCross BlueShield

(Wellington-Steele & Associates Consultant)

Lead Scrum Master for the Digital Product Family / August 2022 – March 2024 Lead Scrum Master for five software development teams in the Digital Product Family Agent of change for the enterprise’s agile transformation Mentor for other Scrum Masters in the organization Facilitated Scrum ceremonies for agile teams and consulted for major procedural changes Managed “up” by working closely with the managers and directors of the Product Family Agile Coach for new development team members

Worked closely with management to ensure projects were delivered on time and within budget NextGen Healthcare Information Systems, LLC

(Wellington-Steele & Associates Consultant)

Scrum Master / Project Manager / February 2021 – August 2022 Scrum Master for multiple, remote software development teams Responsible for telling the story of our SDLC journey to stakeholders and the PMO team Involved in the planning and execution of biyearly roadmap plans coordinated by a PMO Facilitated Scrum ceremonies for both backend and full stack teams for the Population Health R&D division Coordinated with overseas contingent teams that share a backlog with domestic teams Agile Coach for new development team members

Worked closely with management to ensure projects were delivered on time and within budget ITX Corp.

Scrum Master / Project Manager / August 2017 – September 2020 Scrum Master for multiple, remote software development teams Successfully managed communications for all projects Collaborated with other Scrum Masters to maintain a best-practice library Identified plans and resources required to meet project goals and objectives by setting realistic timelines Modified and directed project plans to meet organizational needs with strict adherence to budget and scope Developed executive presentations and reports to facilitate client project evaluation as well as internal process improvement

Gained experience with JIRA, Confluence, Miro, Trello, Zoom, MS Teams, Kanban, and other Agile methodologies

3

Hospitality 101 dba CaterTrax

Scrum Master / July 2015 – August 2017

Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives

Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit the Scrum teams

Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress

Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity

Military Experience

Intelligence Specialist / Top Secret (SCI) / US Navy Protected / Campaign Ribbon / Gulf War Veteran

Southwest Asia Service, Battle “E” Excellence, and Good Conduct Medals awarded Served as the first Enlisted Intelligence support for VFA-94 and pioneered the field in the F/A-18 community Prepared training materials and intelligence briefings for the force commanders in my battle group In charge of the Closed-Circuit Television System (CCTV) used to relay Classified Information to aviators Supervised the transportation and acquisition of all classified holdings within my unit Responsible for the periodic training of all personnel through security briefings and threat awareness seminars including several lectures for command personnel ensuring security clearance best practices

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