Customer Service Representative

Sandra (Sandy) Currie

Clayton, NC, *****; 919-***-****; **********@*****.***

Summary

Dedicated and results-oriented professional with over 10 years of experience in customer service across various industries. Proven track record of providing exceptional customer service, efficiently handling administrative tasks, and enhancing experiences through friendly and professional interactions. Adept at managing multiple tasks in fast-paced environments, with strong capabilities in data entry, scheduling, phone communication, and billing.

Skills

Exceptional Customer Service

Appointment Scheduling

Inventory Management

Time Management

Communication

Detail- Oriented

Experience

Inside Sales and Customer Service Representative 09/2021-02/2024

Comstar Supply Inc. Garner, NC

Provided exceptional customer service while building strong rapport with clients.

Assisted walk-in and phone customers with placing orders and provided assistance with quotes.

Worked collaboratively with vendors to negotiate the best costs for mark-up.

Managed purchase orders and ensured timely delivery of products.

Customer Service Representative 07/2016 – 09/2021

Mac Papers Inc. Morrisville, NC

Identified customer needs and assisted them in placing orders.

Managed inventory and coordinated with purchasers to fulfill orders efficiently.

Handled billing for direct and indirect orders and maintained accurate records.

Independent Sales Consultant - Business Owner 05/2014 – 07/2016

Mary Kay Beauty Consultant Clayton, NC

Provided personalized customer service, booked appointments, and processed orders

Managed bookkeeping, product inventory and maintained a personalized website.

Recruited and trained new talent to expand the Mary Kay sales team.

Customer Service Specialist and Marketing Assistant 02/2014 - 01/2015

Sears Home Services Raleigh, NC

Maintained customer relations, scheduled appointments, and resolved inquires.

Updated company social media platforms to increase awareness and engagement.

Assisted with search engine optimization efforts to improve online visibility.

Education

Moline High School

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