Sales Associate Customer Service
Resume:
Ashley Young
Chattanooga, TN *****
*****.*********@*****.***
Work Experience
Telephone Interviewer
Wilkins Research Services, LLC-Chattanooga, TN
April 2024 to Present
Interview potential clients to complete surveys.
Production Associate
Snapdragon Hemp-Chattanooga, TN
June 2023 to April 2024
• Responsible for trimming, weighing, assembling and packaging cannabis flower
• Weighing, assembling and packaging cannabis flower into prerolls
• Apply compliance labels to all packaged product
• Responsible for accurate tracking and weighing of all packaging/production projects as assigned by supervisors
• Accurately count, process, and pack finished goods for distribution
• Work may require prolonged sitting/standing, and repetitive movements
• Participation in counting of physical inventory as needed.
• Maintain safe and clean work environment.
• Maintain equipment in good working condition.
• Meet established goals as designated by the Production Lead and/or Production Manager.
• Other duties as assigned.
Retail Sales Associate
Reefers Cbd Dispensary-Cleveland, TN
March 2023 to June 2023
• stocking shelves.
• Handling transactions.
• Reporting to managers.
• Greeting customers.
• Making product recommendations.
• Answering to inquiries.
Key Holder
SHOE SHOW INC-Cleveland, TN
June 2022 to December 2022
• Customer service
• Close store every night
• Make the nightly deposit
• Count drawers down
• Make sure everything is clean and vacuumed for the morning shift.
• Take out trash
• Stock shoes
• Put in invoices from freight
• Made sure to help customers find the right shoes that they asked for or walked them into the direction and would show them similar shoes if we didn’t have the ones they wanted in stock. Parts Manager/ Car Detailer
Young's Auto Body-Cleveland, TN
January 2016 to February 2022
(Family owned and operated)
• Answer the telephone
• File documents
• Maintain customer satisfaction
• Car detail
• Order parts
• Type invoices
• Get parts ready to be put on to cars
• Manufacturing
Key Holder/Sales Associate
Sun tan city Key holder-Knoxville, TN
December 2018 to December 2019
Assessed customer needs
• Promoted and sold various products
• Offered protective eyewear and body lotions
• Sold tanning lotions for commission. The more we sold the more money we make. Retail Sales Associate
Chattanooga vapor company Sales Association-Cleveland, TN July 2018 to October 2018
Customer service was our main thing to focus on and that was my favorite part about it. I worked behind the counter as a sales associate!
• Supervised cashiers and register transactions
• Stock the merchandise
• Helped customers with anything they needed help with and guided them into the right direction.
• Helped customers find the best device and ejuice to get off of cigarettes.
• Introduced delta 8 variants
• Got to know customers on a more personal level to know exactly what they needed when they walked through the door !
Waitress
SANTA FE CATTLE CO-Cleveland, TN
February 2015 to June 2018
• Took customers order
• Served customers food in a timely manner
• Always made sure to have a smile on my face
• Customer service is most important to me so i always did my best to make my customers happy.
• Cleaned restaurant
• Closing duties
Education
Cleveland State Community College - Cleveland, TN
August 2020 to September 2020
Walker Valley High School
August 2008 to May 2013
Skills
• Basic math (10+ years)
• Retail sales (6 years)
• English (10+ years)
• Customer service (10+ years)
• Constant Contact (9 years)
• Stocking (10+ years)
• Picking & packing (7 years)
• Welding (Less than 1 year)
• Sewing machine (5 years)
• MIG welding (Less than 1 year)
• Sewing (5 years)
• Mechanic Experience
• Sales Management (4 years)
• Freight Experience
• Crew management
• Delivery Driver Experience (4 years)
• Driving (10+ years)
• Microsoft Office (7 years)
Certifications and Licenses
Massage Therapy License
Driver's License
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