Truck Driver Customer Service

AR

ANTONIO REDDICK

***************@*****.*** 424-***-**** Miami Gardens, FL 33056

Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation and business needs. Responsible Truck Driver with expertise in planning routes, collecting payments and resolving customer service issues. Bringing 10 years of related experience, advanced inspection skills and defensive driving abilities. Service-oriented with strong attention to detail and systematic approach to safety. Conscientious Truck Driver knowledgeable about DOT safety regulations and route planning. Accident-free safe driver with clean MVR with no violations. Over 10 years of experience on road. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Route planning expertise

Conflict resolution abilities

Hazardous Materials Handling

Regulatory compliance understanding

Accurate record keeping

Delivery Scheduling

Safe Driving

Cargo Handling

Load security

Trained in [State] safety regulations

I p trading Miami, FL

Long Haul Truck Driver

02/2017 - Current

Ensured compliance with applicable safety regulations and laws while operating long haul trucks.

Maintained daily logs of vehicle operations, documenting delivery information, pick-up times, traffic delays, and rest periods. Loaded and unloaded freight from the truck in a safe and efficient manner. Performed preventive maintenance on truck such as checking oil levels, tire pressure, brakes, lights.

Provided customer service to clients by delivering goods in a timely manner.

Communicated effectively with dispatchers regarding route changes or unanticipated delays.

Adhered to all company policies and procedures related to long haul truck driving duties.

Analyzed road conditions such as weather forecasts and rush hour traffic patterns when planning routes.

Kingcountywelldrilling

Intern Engineer

05/2017 - 07/2019

Assisted in the development of engineering projects and plans. Provided technical assistance to other engineers on staff. Created detailed reports outlining project progress and results. Attended meetings with clients to discuss project requirements and timelines.

Summary

Skills

Experience

Coldwell Banker Miami, FL

Banker Team Lead

03/2017 - 08/2018

Leading daily team meetings to review performance, set targets and identify areas for improvement.

Developing strategies to improve customer service and staff engagement levels.

Coordinating with other departments within the bank to ensure seamless operations.

Monitoring customer accounts, ensuring compliance with banking regulations.

Resolving customer issues in a timely manner, escalating them as needed. Assisting customers with their inquiries related to loan applications and other financial services.

Maintaining accurate records of all transactions, ensuring accuracy and completeness of documents.

Performing periodic reviews of customer accounts for accuracy and any suspicious activity.

Ashford University San Diego, CA

Master of Science

06/2018

University of Phoenix Tempe, AZ

Bachelor of Science

06/2017

Major in civil engineering

Completed continuing education in engineering

Education and Training

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