JOHN R. BOWMAN
**** ******** **. ******* **. ****7
Cell: 407-***-****
Email: ***************@*****.***
CAREER SUMMARY
I am currently working as a Lead Supervisor of Rides for Fun Spot Attractions and have been in this position for three years. During this time, I have grown my responsibility to overseeing 40+ employees. I spent eight years as a Manager of Operations for a start-up amusement center and helped grow the business to an excess of $500,000 in annual revenue.
EXPERIENCE
Fun Spot Attractions, Kissimmee, FL (7/16 – Present)
Lead Supervisor of Rides – Oversee 40+ employees and 15 rides
Responsible for State of Florida opening and closing paperwork for each ride
In charge of approving and correcting all time clock entries
Responsible for filling out employee audits while conveying strengths and improvement opportunities
Ensure rides are being operated safely and efficiently
Interact with customers on a daily basis and have received numerous positive reviews
Helped in the Maintenance department to include performing preventive maintenance on rides and go-carts
Repair/replace go-cart parts including clutch, brakes, cam, head gaskets, tires and rub rails
Disassemble rides to determine failure points and send parts out for repair
Full Speed Race & Golf, Kissimmee, FL (7/01 – 7/09)
Manager of Operations – Operated a scratch start-up amusement center with annual revenues exceeding $500,000
Manage day-to-day operations including employee scheduling, reviewing daily financials, cash handling, cross-promotions and daily operational issues
Took charge of becoming the maintenance expert on highly customized simulators and interacted with technical support to make repairs
Responsible for maintaining inventory levels of food, beverage, and equipment repair parts
In charge of training new employees
Quickly learned custom software program to interact with the simulators
Magic Tows, Kissimmee, FL (11/97 – 7/16)
Tow Truck Driver – Operated a tow truck for family owned business
Document and respond to all customer incidents and notify proper authorities
Follow all established policies and procedures, including but not limited to, safety practices and personnel policies
Maintain a clean and orderly work vehicle
Provide emergency assistance to customers, including jumpstarts, tire changes, lockouts, fuel delivery, towing and other services, in a professional manner, according to established guidelines and quality control procedures
Provide great service to customers