Quality Assurance Senior

With over *.*+ years of rich experience in the IT sector, I have carved a niche as a Senior Quality Assurance professional, primarily serving the insurance and banking domains. My tenure in the industry has equipped me with a profound understanding of the technical and regulatory landscapes. Below are the pivotal highlights of my professional journey and technical proficiencies: Skills

Testing Methodologies: Agile, Waterfall and V&V methodologies. Testing Framework: BDD using Cucumber and TDD

Testing Skills: Test Planning and Strategy, Design test cases and execute Test plans Testing Techniques: System & Integration Testing, Regression & UAT Testing. Test Case and Defects Management Tool: JIRA, Zephyr, Bugzilla, TestRail Automation Tools: Selenium, TOSCA

AI/ML Application Integration Testing: Chatbot using Glia, Programming Languages: Java, Unix, Python, Java script Cloud Technologies: Azure

CRM Application: Salesforce

API Testing: Postman or REST Assured

Database: MongoDB (No SQL) and Oracle SQL

Domain Knowledge: Insurance (P&C Insurance, Event Management, Vendor, Tenant, Auto, HAB includes underwriting) and Banking CI/CD & DevOps Tools: Jenkins, Github

Soft Skills: Strong analytical skills, effective communication E-mail: **********.***@*****.***

Work History

Feb 2023 -

Current

Sr Quality/UAT Lead

Cooperators Insurance, Chicago/Toronto

Analyzed the system specifications and business requirement of end clients following used Agile Methodologies.

Actively engaged in testing Auto and P&C Insurance projects, focusing on Salesforce App and Glia (Chatbot) AI for both claims and sales processes, leveraging TOSCA and Selenium for frontend testing.

Developed Tractability Matrix which is proof of documents to ensure that all the specification have been tested and have no defects.

Conducted testing for Tenant Insurance, including integration testing for payment and billing systems, as well as various aspects such as endorsements, eligibility, claims, and authentication using tools like InsureMo and Okta, with TOSCA and Selenium testing.

Proficient in creating comprehensive test cases and scenarios for Oracle SQL stored procedures, functions, and triggers to ensure the accuracy and reliability of database operations

Designed, implemented, and maintained robust automation frameworks for UI and API testing using Selenium with Java and Rest Assured.

Applied AI/ML techniques to enhance test automation processes, improving test case generation, defect prediction, and anomaly detection.

Utilized a variety of testing methodologies including Black box testing, Functional testing, Integration testing, Ad-hoc testing, Backend testing, User Acceptance testing, Smoke testing, Security Testing, and Regression testing, employing tools TOSCA for frontend testing.

Leveraging your knowledge of Data Migration (SDM), you've enhanced test automation frameworks within the insurance sector, utilizing TOSCA for frontend testing, improving reliability and performance.

Designed and executed complex test cases for both front-end and back-end systems, resulting in the identification and resolution of critical bugs, improving system reliability, with TOSCA for frontend testing.

Experience in Underwriting

Created and executed automated test scripts, ensuring thorough coverage and accuracy, significantly reducing manual testing efforts.

Collaborated with cross-functional teams in an Agile environment, utilizing CI/CD tools (Jenkins, GitLab) to integrate automated tests into the deployment pipeline, ensuring continuous quality assurance.

Managing the team of 4 members.

Dec 2021 -

Jan 2023

QA/ UAT Lead

MunichRe Insurance, Toronto

Tested Web & Mobile Applications for insurance platform for “Life/ CI/ AD&D/ SI Term Life” including “Property & Casualty-P&C: Claim Process” (IE & Chrome)

Performed the cross-browser testing using different browsers like IE, Firefox, Chrome, and Safari, with TOSCA to ensure consistent behavior across platforms.

Skilled in conducting rigorous data validation and integrity testing using various SQL queries and scripts to verify the correctness of data manipulation and storage processes within Oracle databases.

Hand-on writing the code using Python for the data migration project for Terms insurance from legacy system to PEGA application.

Conducted mobile testing on various models of iPhone, iPad, Samsung Phone, Tablet models using TOSCA for GUI and compatibility testing.

Involved in E2E Testing of application testing including performance, scalability, security, automation, and release management testing.

Leveraged TOSCA for efficient automation testing, enhancing the testing process and ensuring comprehensive coverage of test scenarios.

Strong Unix scripting experience to identify the bugs and automate the application testing proficient.

Utilized PEGA and TOSCA for running campaigns and offers, integrating Playwright scripts for automated testing to validate campaign functionality and offer deployments

Jun 2016 –

Apr 2020

Senior Test Analyst / Acting Lead

i2soft Technology, Bangalore, India(Hybrid)

Update and maintain the automation test scripts based on new features.

Test execution through manual and automation for payment processing using SWIFT and MQ(IBM MQ application).

Developed and executed comprehensive PL/SQL scripts to validate data integrity, perform data manipulation, and ensure the accuracy of database transactions during QA testing processes.

Executing functional and Regression test script, analyzing the result and reporting

Test scenarios and test case creation & Test data preparation through stubs.

Conducted comprehensive functional testing for a range of web and mobile applications, ensuring alignment with user requirements and specifications

Assisted in writing test plans, which detailed the testing scope, strategy, test requirements, and necessary resources.

Extensively performed smoke and sanity testing payment gateway system.

Maintained detailed Documentation of Test result with CMMI standard. Oct 2011 -

Feb 2015

Test Engineer

DXC Technology, Bangalore

Performing functional, system and Web testing on various builds of the application

Worked for AON client for “Property & Casualty” insurance domain as functional tester.

Creating and executing Test Plan for automating QA efforts, including automated test passes, bug verification, and validation

Actively involved in UI, functional, database and Integration testing of the application.

Created & executed SQL Queries to validate the data stored in database. Training

Completed TOSCA Training from Udemy

Completed Scum Master training

Education

May 2008

- Jun 2011

Master in Computer Application

SCSVMV University - Chennai

Certification

ISTQB Certified Test Engineer: Foundation Level

CSM Certified: Scrum Alliance

Contact this candidate