Customer Service High School
Resume:
SETH
LAY
***** ******* ***** *** **, Saint Louis, Missouri,
United States, 63138
*********@*****.***
Over the past few years, I have
learned to communicate with
diverse teams, build rapport and
long-term relationships, and
achieve customer satisfaction. I have
also developed skills such as money
handling, problem solving,
leadership, time management, and
adaptability.
PROFESSIONAL EXPERIENCE
TEAM MEMBER Chick-Fil-A August 2020 - May 2021
•Welcomed and greeted guests, preparing them to get their orders taken.
•Maintained cleanliness in the dining room and behind the counter, following health and sanitation guidelines.
•Worked at a fast pace to ensure meeting the restaurant's established speed of service guidelines.
•Adhered to all cash handling and register procedures at all times. PT SALES ASSOCIATE Champs Sports March 2021 - January 2023
•Developed an indepth knowledge of products and services available for sale
•Maintained floor inventory and restocked shelves as needed
•Greeted customers and provided excellent customer service Upheld company policies and standards
•Assisted customers in selecting products that best fit their needs
•Monitored security within the store
•Assisted with store merchandising, layout, and displays PT CLERK QuikTrip March 2021 - May 2022
•Assisted in the training of new employees
•Welcomed customers in a friendly and professional manner
•Processed payments for merchandise and fuel
•Answered customer inquiries and provided accurate information
•Resolved customer complaints in a prompt and courteous manner
•Balanced cash registers and reconciled daily sales without an automated change system Cleaned and organized the store front and backroom areas
•Assisted in inventory control and restocking shelves EDUCATION
HIGH SCHOOL DIPLOMA HazelWood East High School December 2019 - May 2023 I recently just graduated from high school and received my diploma. I am currently looking for classes to study and acquire my Commercial Drivers License (CDL).
KEY SKILLS
Cash Handling
Teamwork
Customer Service
Communication
Adaptability
Active Listening
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