Software Developer Customer Service

HARRISON FALES

harrisonfales.com

github.com/harblesin

linkedin.com/in/harrison-fales-419585b0

*************@*****.***

480-***-****

PROFESSIONAL SUMMARY

Experienced Web & Software Developer with a strong foundation in customer service, dedicated to fostering collaborative relationships to achieve shared objectives. Leveraging a creative background and artistic perspective, I aim to bring innovative problem-solving skills to development projects. Adept at teamwork and communication, I possess a keen interest in back-end development and virtualization. My focus on adaptability underscores my ambition to excel in security, server operations, and networking, while upholding expert-level proficiency in front-end development. TECHNICAL SKILLS

● Languages: Javascript, TypeScript, MySQL, Python

● VCS: Git

● Virtualization: Docker, VMWare ESXi

● Frameworks/Technologies: Node.js, React, Redux, Materialize, MUI, Express, Socket.io, MongoDB

● AWS Services: S3, EC2, RDS

EXPERIENCE

Software Developer – (8/2022 – present)

Sun West Mortgage Company, Inc., Buena Park, California

- Contribute significantly within a collaborative team environment

- Develop and execute UI designs for mortgage and loan origination applications utilizing React and MUI

- Establish and manage internal APIs using Node, Express, and MongoDB

- Orchestrated microservices with the utilization of Socket.io Software Developer – (9/2019 – 8/2022)

Lindsey Forwarders, Inc., Mesa, Arizona

- Spearheaded the design of a company application for international and domestic document generation, processing, tracking, and management

- Integrated cloud services including S3 for enhanced functionality

- Directed manual deployment through PM2 and Nginx on AWS EC2

- Addressed company feature requests and managed bug tickets Retail Clerk- Customer service – (9/2016 – 9/2019) Git ’n Run, Gilbert, Arizona

Retail Clerk-Assistant Manager – (5/2008 – 09/2015) Meridian Cleaners, Gilbert, Arizona

Customer Service Representative – (2/2015 – 8/2015) Alpha Connect, Phoenix, Arizona

EDUCATION

The University of Arizona Office of Continuing & Professional Education – 2019 – 2019 Gilbert, Arizona

Arizona State University – 2010-2013

Tempe, Arizona

Chandler-Gilbert Community College – 2008-2010

Chandler, Arizona

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