Sales Agent Customer Service

M/S MICHELLE

SANCHEZ

SUMMARY

Talented Sales Agent with experience convincing,

persuading and closing deals. Responsible retail

professional with excellent sales, service and

interpersonal skills. Committed to making every

customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular

looks. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Driven Sales Agent with experience establishing and expanding market presence and maximizing growth. Driven sales professional

skilled and organized at providing top-notch customer service, managing cash and processing orders. Adept at engaging with clients and capturing attention in various product offerings. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced

product knowledge.

Experience

JCPenney – Cashier

Phoenix, AZ

February 2018 – Nov 2019

• Engaged positively with each customer, providing professional and polite support for sales and service needs.

• Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

• Interacted politely with customers to promote quality service during checkout.

• Issued receipts, change and refunds to customers to promote smooth operations.

• Backed up cashiers ringing up large number of

customers by bagging products.

• Greeted customers promptly and responded to questions.

• Welcomed customers, offering assistance to help find store items

NEXT LEVEL AUTO MOTORS LLC – Sales Agent

Phoenix, AZ

April 2021 – Current

• Engaged positively with each customer, providing professional and polite support for sales and service needs.

• Continuously met sales goals via strategic prospecting.

• Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.

• Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

• Maximized market share by working with clients and building relationships.

• Drove sales through development of successful

promotional strategies and product placement.

• Reviewed files, recordings and other documents to obtain information to respond to requests.

Education

WASHINGTON HIGH SCHOOL – PHOENIX AZ

• High School Diploma

• Graduated May 2018

Cosmetology – Gateway Community College –

Phoenix AZ

• Certified in the beauty industry.

• Graduated Nov. 2020

Glendale, AZ ********.***********@*****.*** 602-***-**** LANGUAGES

Fluent in English and Spanish. With a strong ability to communicate in both languages.

Skills

• Sales Strategies

• Business Development

• Offering Sales Support

• Paperwork Processing

• Technical Support

• Customer Assistance

• Consultative Selling

• Closing Sales

• Detecting Customers

• Networking

• Sales Follow-Up

• Client Relations

• Account Development

• Call Control

Contact this candidate