Data Entry Call Center
Resume:
Dominique Jackson
My goal is to experience more than I ever have and to gain knowledge that's needed to give me the drive to always go above and beyond and to exceed all expectations to ultimately achieve satisfaction for any entity I work with! I look forward to gaining much more experience a knowledge of different types of skills and studies and will implement the knowledge and experiences in any position held in order to ultimately Excel to another level which will benefit the companies I work with. My main goal is true join organizations that has a focus on for the people and by the people helping to change n lead humanity into a longer lasting evolution.
5060 NellisOasis Apt 1005
Las Vegas, NV 89115
*******************@*****.***
Authorized to work in the US for any employe
r
Work Experience
State Farm Insurance claims representative
State Farm Insurance & Financial Service Agency - Gary, IN September 2007 to October 2007
Data entry for home insurance claims. Completed input n export of claims from natural disasters. Routed all claims to insurance representatives so claims could be completed. Filed and faxed all information securely.
Kelly Services Temp
Kelly Services - Gary, IN
September 2005 to September 2007
Various Administrative and Secretarial positions as well as office manage, took minutes in meetings and kept filing databases secure. Meet and greet with various customers, clients, and other business entities. Legal Assistant
COMSYS Information Technologies
June 2003 to September 2007
I am WESTLAW certified and I have experience in dictation/transcription and I have experience in court reporting. I have implemented streamlining procedures that have lowered cost of supplies as well as creating a filing program to keep files flowing securely from inception to completion. I have experience in a call center position handling multiple phone lines. Call Center Representative
DATAWATCH SYSTEMS INC - Silver Spring, MD
May 1999 to September 2001
Answered and directed multiple phone lines in a fast paced environment. Opened buildings and offices for all deliveries of various companies. Managed and directed flow of information, handled all calls according to their direction and forwarded them to proper support. Managed information and security system requirements. Handled all calls in a courteous and professional manner and kept workplace in an acceptable manner.
Education
Associate's degree in Legal Studies
The Fleet Business College - Annapolis, MD
September 1999 to June 2003
GED in All subjects
The Rayen Highschool - Youngstown, OH
August 1991 to June 1993
Skills
• Adobe Acrobat (10+ years)
• Westlaw (10+ years)
• Calendar management (10+ years)
• Paralegal
• Personal assistant experience (10+ years)
• Analysis skills (4 years)
• Legal research (8 years)
• Legal drafting (3 years)
• Microsoft Outlook (10+ years)
• Multi-line phone systems (4 years)
• Document management (10+ years)
• Proofreading (10+ years)
• Transcription (10+ years)
• Contracts
• Microsoft Word
• Customer service
• Microsoft Office
• Typing
• Data entry
• Databases
• Writing Skills
• Administrative Experience
Certifications and Licenses
Certified Legal Assistant
Present
Contact this candidate