Customer Service Technical Support

SHARON LISBETH ALGUERA

*** **** ****

Lexington Kentucky 40509

Phone: 859-***-****

***********@*****.***

PROFESSIONAL SUMMARY

Excellent communication and coordination skills. Dedicate Customer Service professional with years of experience, commitment to maintaining professional relationships to increase business results.

HIGLIGHHTS

●Creative

●Fluently English/Spanish speaker- writing

●Complaint resolutions.

●Technical support.

●Problem solving.

EXPERIENCE

October 4, 2017, to June 17, 2018, Southern Elementary School (Georgetown)

Teacher’s Assistant.

May 22, 2018, to May 20,2024

Amazon Fulfillment Lex 2

HR COMMUNICATION PARTHNER

Resolved concerns with Associates to help with issues, benefits plan, fixing time, translating activities, and assisted with new employee onboarding.

EDUCATION

High School Diploma

Genesis High School, Honduras 2001-2013

NASAM

Currently Enrolled (Nutrition Coach Certification)

ADDITIONAL SKILLS

Expert at Microsoft Word, PowerPoint, and Microsoft Excel

Ability to use printers, copiers, and another officer equipment.

Team Leadership.

Effective time manages.

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