Customer Service Representative

KH

KEVA HOLT

**********@*****.*** 618-***-**** Swansea, IL 62226

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Strong organizational and time-management skills

Exceptional communication and interpersonal skills Ability to work independently and as part of a team Detail-oriented and able to handle multiple tasks

simultaneously

Experience in managing budgets and handling financial documents

Eversana Life And Science Services

Chesterfield, MO

Program Specialist

08/2023 - 02/2024

Developed and implemented program plans to ensure achievement of goals.

Analyzed data from surveys, interviews and focus groups to inform program activities.

Facilitated meetings with stakeholders to discuss program objectives and strategies.

Prepare and fill prescriptions accurately according to physician orders and pharmacy regulations.

Maintain records of medications, including dosages, refills, and expiration dates.

UnitedHealthcare Maryland Heights, MO

Customer Service Representative

07/2021 - 05/2023

Answered customer inquiries and provided accurate information regarding products and services.

Provided excellent customer service to resolve customer complaints in a timely manner.

Gathered customer feedback through surveys and used the data to improve customer service.

Recording and maintaining insurance policy and claims information in a database system.

Determining policy coverage and calculating claim amounts. Complying with federal, state, and company regulations and policies. Scott Credit Union Fairview Heights, IL

Financial Services Representative

06/2020 - 05/2021

Developed and implemented strategies for financial planning, investments, and retirement.

Researched and evaluated clients' financial objectives and risk tolerance levels.

Analyzed financial data to identify opportunities for increasing profitability.

Provide account services to customers by receiving deposits and loan Summary

Skills

Experience

payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.

The Salon Professional Academy St. Charles Missouri Esthetician

07/2023

Belleville East High School Belleville IL

High School Diploma

05/2010

Stevens Institute of Business & Arts St Louis, MO Some College (No Degree) in Business Administration And Management Licensed Pharmacy Technician

Education and Training

Certifications

Contact this candidate