Customer Service Client Relationship
Resume:
Contact
Skills
Work History
Independent Sales Contractor
Tammy Chipman
Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at Lil Tommy's Cajun Cafe. Expert in workload management and client relationship building, I've successfully improved kitchen efficiency and boosted sales through innovative strategies. My approach is always geared towards achieving tangible results and maintaining high reliability. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Address
Hallsville, TX 75650
Phone
***********@*****.***
Client
Relationship
Building
Deadline
Adherence
Schedule
Management
Workload
Management
Error
Correction
Customer
Support
Independent Contractor
DoorDash, Longview, Tx
Delivered outstanding service to customers to
maintain and extend relationships for future
business opportunities.
Maintained detailed records of project progress,
expenses, and communications for accurate
invoicing and future reference.
Increased client satisfaction by delivering
high-quality projects on time and within budget
constraints.
Assessed performance metrics after each
completed assignment to identify areas for
improvement moving forward.
Debugged and resolved technical issues related
to website and mobile applications to minimize
disruptions.
2023-06 -
Current
Shift Leader
Little Ceasars Pizza, Gilmer, Tx
Trained new employees and delegated daily
tasks and responsibilities.
Prepared shift summary reports for supervisor and
communicated regularly on goals and progress.
Collaborated with other shift leaders to maintain
consistent standards across all shifts, promoting a cohesive workplace culture.
2023-04 -
2024-07
Time
Management
Multitasking
Self
Motivation
Organization
al Skills
Relationship
Building
Reliability
Enforced company policies and regulations with
employees.
Managed inventory and ordered supplies to keep
location well stocked with necessary supplies.
Oversaw daily cash handling procedures,
maintaining accurate records and minimizing
discrepancies.
Completed cash and credit card transactions
accurately using POS software.
Streamlined inventory management processes,
leading to reduced waste and optimized stock
levels.
Boosted overall sales with effective upselling
techniques and exceptional product knowledge.
Analyzed sales figures and identified areas for
improvement.
Gathered, organized and input information into
digital database.
Kitchen Manager
Lil Tommy's Cajun Cafe, Longview, Tx
Checked and tested foods to verify quality and
temperature.
Conducted daily checks of refrigerators and
freezers to verify proper food storage, container
labeling, and surface cleaning.
Mentored and trained new team members,
fostering a positive culture of teamwork and
collaboration within the kitchen staff.
Maintained a clean and safe work environment,
adhering to all health department regulations
and guidelines.
Contributed to a positive workplace culture by
actively engaging with staff members, promoting
open communication channels, and
demonstrating support for ongoing professional
development opportunities.
Reduced food waste by closely monitoring
inventory levels and implementing proper food
storage techniques.
Inspected stock to identify shortages, replenish
2022-04 -
2023-04
supply and maintain consistent inventory.
Delivered in-depth training to workers in food
preparation and customer-facing roles to
promote strong team performance.
Developed kitchen staff through training,
disciplinary action, and performance reviews.
Delegated food preparation duties down to
cooks and followed up with cooks to verify proper
preparation and production of meals.
Calculated prices of ingredients to monitor food
costs and control expenses.
Implemented and maintained food safety and
sanitation standards to establish safe handling
and preparation of food.
Improved kitchen efficiency by implementing
streamlined processes and optimizing staff
scheduling.
Developed and implemented kitchen policies
and procedures to establish clear guidelines for
kitchen operations and comply with regulations.
Developed and maintained professional
relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
Deli Manager
Lonestar Exxon, Longview, Tx
Organized and oversaw food service training to
educate employees on resetting tables, relaying
orders to cooks and upselling food and
beverages.
Reviewed pricing and ordered food ingredients,
kitchen appliances, and supplies.
Set and enforced performance and service
standards to keep consistent, high-quality
environment devoted to customer satisfaction.
Inspected preparation and storage equipment
regularly to assess and maintain performance for
cost-effective, safe operations.
Created enticing deli displays that showcased
featured products and attracted customers to
the department.
2019-11 -
2022-05
Education
Collaborated with store management to achieve
overall operational goals, contributing to store
success.
Developed special promotions to increase
revenues.
Enhanced customer satisfaction by maintaining
high-quality standards for deli products and
services.
Maintained an organized workspace, facilitating
efficient workflow and reduced preparation time.
Improved efficiency in ordering processes,
avoiding stockouts while minimizing overstock
situations.
Increased deli sales by implementing innovative
merchandising and promotional strategies.
High School Diploma
Cooper High School - Cooper, TX
1988-05
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