Front Desk Assistant

AA

ARIELA ASENCIO

*************@*****.*** ***- *48-2938 Bronx, NY 10469

Experienced Desk Assistant with positive attitude and cheerful disposition. Mature and dependable, remaining calm and collected under high pressure.

Attentive Assistant provides skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities.

Strong Organization

Document Management

Sales Support

Scheduling appointments

Networking

Multitasking

Recordkeeping

Flexible and Adaptable

Attention to Detail

Interpersonal Communication

Fluent in Spanish

Swim Tank Mamaroneck & West

Harrison, NY

Desk Assistant

09/2023 - 03/2024

Walk kids to their swim instructor in case they are late Take notes during every class and describe the child's performance and swimming skills

Open and close the deck by putting the correct amount of toys, chairs, hand sanitizer & tissue on every lane

Check the pool chlorine every hour to make sure it's at a correct level. Stratton Amenities Stamford, CT

Package & Front desk Concierge

06/2023 - 07/2023

Log in all the packages in the system that comes in daily Delivered large boxes to doorstep in both north and south tower buildings Write down shifts note of what happens through the day at the front desk with includes any maintenance that needs to be done to a resident losing their key

Open and close building by doing your rounds.

16 Handles New Rochelle, NY

Team member

03/2023 - 05/2023

Unpacking all the new deliveries and putting everything in the correct containers

Making sure froyo is not expired by tasting and checking it every morning All online orders done in a timely manner

Keeping everything cleaned.

IONA UNIVERSITY New Rochelle, NY

Athletics Department Front Desk Staff

11/2021 - 05/2023

Monitor all students ID verification and visitation sign-in documentation Check for equipment inventory as well as any damage on utilities within the gymnasium

Answer any questions from students/staff about upcoming games, gymnasium usage and scheduling, and intramural sports interests Assisting in basketball game ushering and ticket scanning when needed. Summary

Skills

Experience

ASCENSUS Remote

Call Center Representative

06/2022 - 09/2022

Utilized customer service skills during phone calls with potential customers

Aided in guiding through tuition payment process for children with parental guardians

Ensured correct data entry into company systems with accuracy. URBAN DOVE Bronx, NY

Counselor

01/2016 - 07/2016

Helped elementary-level students with homework during after-school hours

Lead activities and playtime to create a fun environment for students Ensured the safety and well-being of young people during the entirety of the program.

HARRY S. TRUMAN HIGH SCHOOL Bronx, NY

High School Diploma

05/2021

Received National Honor Society Award.

Volleyball Team Member (2017-2021).

Attended College Now Program and had the opportunity to assist in teaching some courses in Bronx Community College.

IONA UNIVERSITY New Rochelle, NY

Some College (No Degree) in Business Administration And Management Major: Business Administration

Relevant Coursework: Former member of the Collegiate Entrepreneurs Organization (CEO) Club where I developed essential entrepreneurship skills to apply to future studies. In connection with my studies, I was also able to start an online business using skills from computer science courses on website building. Completed 2 years at Iona University and is currently not in school so I have some college knowledge which I studied business management and business administration as well. Bronx Community College of The City University of New York The Bronx, NY Some College (No Degree) in Business Administration During my career at Bronx community college I was in a college now program which I was able to attend Bronx community college during my high school career at the same time and completed 12 college credits. Proficient in Microsoft Office Applications and graphic design software. WOMEN'S VOLLEYBALL CLUB, New Rochelle, NY, Player, 09/2022 - 11/2022, Helped organize a women's volleyball club at Iona University after the club was vacant for some time., Participated in tryouts and practices as a team to rally interest in the club., Joined the team for tournaments with other local colleges' women's volleyball clubs. Volleyball and content-creation via various social media platforms. Education and Training

Computer Proficiency

Activities

Hobbies and Interests

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