RUMANA AKTHER
(***) 881 - 5371
**.*********@*****.***
Skill Summary:
• Team player, multi-task, organized, attention to detail, calendar management.
• Data Entry, Word, PowerPoint
• Problem Solving
• Staff Development
EMPLOYMENT:
Swiss Post, Manhattan, NY 10016 February 2023 - August 2023
(Receptionist)
● Greet visitors and guide throughout the building.
● Receive, organize, and deal with mail and deliveries.
● Perform clerical duties.
● Schedule meetings and appointments.
● Maintain reception area.
Dunkin Donuts, Manhattan, NY 10038 August 2010 – March 2020
(Cashier)
• Provide customers with a positive experience.
• Processing cash, debit and credit transactions using a cash register.
• Receiving payments and issuing receipts.
• Give back correct change and refunds.
• Register sales by scanning items, itemizing and totaling customers purchases.
• Resolve customers issues and answer questions
LOTLESS, Queens, NY 11373 September 2015 – May 2016
(Sales Associate)
• Greet and receive customers in a welcoming manner.
• Responsible for assisting customers throughout the buying process.
• Serve customers by helping them select products.
• Drive sales through engagement of customers, suggestive selling and sharing product knowledge.
• Direct customers by escorting them to racks and counters.
• Respond to customers questions.
Urgent Care, Queens, NY 11416 May 2014 – May 2015
(Front Desk Receptionist)
• Greeting and welcoming visitors
• Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment.
• Made appointments and answer calls
• Excel at handling a variety of customer service and administrative tasks EDUCATION:
Associate Sylhet, Bangladesh 2007
High School Diploma Sylhet, Bangladesh 2005
References available upon request