General Manager Outside Sales

ANDY THAI

***** ******** **** ************, ** **660 *********@*****.*** _ 512-***-****

OBJECTIVE

To establish a career in an industry that will challenge my personal goals and allow me to contribute to a growing company.

SKILL SUMMARY

● Proficient in Microsoft

and Google Docs

● Aloha and Toast

Software

● Booking of

Entertainment

● Guest Relations

● Event Organization

● New Store Openings

● Staff Training

● Money Tendering

● Hotschedule/ 7 shifts/

Sling

● Inventory

Management

● Sales Training

● In-store Advertising

● P & L reconcile

● COMPEAT, Decision

Logic,

● Relationships with

Vendors

● Local Austinite

● High Volume Concepts

SUMMARY

I have extensive experience in sales and customer relations. I’ve worked in the service industry for over 30 years. I am detail-oriented and have excellent communication skills with the guests, employers, and employees. I have an outgoing personality and strong work ethic, in addition to being a team player. Us Army Veteran.

PROFESSIONAL EXPERIENCE

Blue Corn Harvest Round Rock TX, 78665 September 2023 - April 2024 General Manager

New Store opening in November 2023

Coordinate with Chef all opening permits, Vendor setup

Hired all FOH/BOH personnel and recruiting best talent

Implemented 3rd Party delivery services

Staff development of over 100 employees and managers

Created all training material and orientation for opening Blue Corn Harvest Leander TX, 78641 August 2022 - September 2023 General Manager

Trained in Linga, Hotschedule forecasting, Sales Budget Forecasting

Responsible for General Manager and Service manager development for new store openings in Round Rock

Introduced Operational systems for Inventory, Ordering and Sales Metric for improvement

Developed Catering Manager and created systems for streamlining response time

Staff development of over 90 employees and managers Blue Corn Harvest Cedar Park TX, 78641 June 2021 - August 2022 General Manager

Trained in Aloha Enterprise, Bentobox, Hotschedule forecasting

Assisted GM Leander in retooling staff to maximize peak operations through recruiting

Reorganized training format to execute more efficiently

Introduced a catering system to grow brand awareness to grow outside sales

Perform Local Store Marketing

Operated sales volume of 3.4 million annually

Z’Tejas Southwestern Grill Arboretum Austin TX, 78759 November 2019 - June 2021

General Manager

Trained in Aloha Enterprise, Compeat, Open table, Hotschedule forecasting

Reconcile G &L and P & L weekly

Prepared monthly declining budgets and sales forecast

Preform Local Store Marketing to capture outside sales

Operated sales volume of 3.7 million annually

Performance Monthly Reviews with staff

Z’Tejas Southwestern Grill W 6th St Austin TX, 78703 April 2012 - November 2019 Assistant General Manager/ Bar Manager

Prepare weekly with bar ordering and inventory

Operated sales volume of 5.7 million annually

Bar training and scheduling

Mannyhattan’s New York Delicatessen Austin TX, 78759 January 2002 - March 2012 Restaurant/Kitchen Manager

Training and scheduling all FOH staff duration from grand opening

Controlled kItchen inventory and ordering on a daily basis REFERENCES

Aaron Mayers (friend) 512-***-****

Eric Long (friend) 512-***-****

Travis Vergara (former coworker) 512-***-****

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