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Store Manager Customer Service

Location:
Jacksonville, FL
Posted:
July 02, 2024

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Resume:

Devonne Gaddy

904-***-****

***********@*****.***

Jacksonville, FL 32277

Objective: Seeking a sales position to apply my expertise, education, and skill sets to grow within an organization.

Work experience

Rainbow Shops - Jacksonville, Florida

Store Manager/ District Manager

May 2017 to Present

Maintain retail store which includes receiving, counting and stocking inventory. Creating displays of merchandise and sales. Sanitize and cleaning of store on a daily basis. Manage cash resisters for sales and return of products. Maximizing sales and creating a positive shopping experience for the customers. Greet and direct customers upon entry in store and manage the visual and operational standards. Oversee the store operation to assure sales goals are met daily and weekly. Hire, train and coach a high performing sales team.

BCBG MaxAzria - Jacksonville, Florida

Assistant Manager

November 2014-March 2017

Assisted with maximizing sales in fast-paced retail and telephone environment. Received accuracy of inbound telephone calls and orders to provide excellent customer service. Answered customer questions about specific products inquires. Checked orders to assure that each item was sent and delivered on time. Contacted customer regarding delays or backorders with products. Prepared telephone orders and expedited orders per request. Input and collected pertinent data to assure accuracy for orders placed by customer and vendors.

Destination Maternity - Jacksonville, Florida

Assistant Manager

September 2010-November 2014

Assisted with maximizing sales of maternity wear. Created a positive shopping experience for customers. Assisted and supported the store manager with new hires, training and daily operations of the store. Ensured that the store was adequately staffed, team motivated and productive on a daily basis. Provided excellent telephone and face to face customer service to assure quality of work.

Education:

Wildwood High School High School Diploma received 1997

Computer skills:

Fax, Typing speed 45wpm and Proficient in Microsoft office including Word, Power Point, Excel and Outlook.



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